# 1
Thule HideAway Awning for ProMaster or Sprinter - Roof Mount - 8' Long x 12' 3" Wide
Replaced the Carefree awning on our 2019 Travato with this product. Like the sleeker look of the Thule awning when closed. 4 stars was only because of a missing arm cover (refer to photos). The legs locking mechanism is kinda squirrelly so hoping there’s a fix to tighten those.
After 1 year of use I have discovered that service parts are not available for this awning in the USA. I broke a support leg and have been told by Thule USA to buy a complete awning if I need spare parts. This is definitely not acceptable and unexpected. Buyer beware this awning is not fully supported by Thule USA.
What our customers are saying:
"Very helpful/friendly Customer Service. Competitive Pricing. Shipping was Fast."