# 1
Thule Passage Trunk Bike Rack for 2 Bikes - Hanging Style
Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.
Ordered online, it shipped the same day. Received it 3 days later. There is a little assembly, but, pretty simple. It took me less than 15 minutes to install and no tools were needed. It is adjustable to be used on many different auto types, but, the instructions were very clear about how to adjust it to fit my 2011 Ford Edge. I have used it twice so far to transport my bike. There are a couple of items that are inherent in the design, not a flaw, but, you need to be aware of them. First, you can't use rear window wipers. Second, the back-up alarm goes nuts because it registers a bike less than 6 inches behind you (I tolerate it for the few seconds it takes to back out of my driveway or out of a parking lot). Third, there is a little flexibility, it is held on with straps and clamps, not bolts, so, it bounces a little when you go over bumps or make sharp turns, however, it holds the bike fast to the frame and stays on the car. I use mine to transport my bike on short trips around town to bike trails. On a long trip I would suggest checking that the straps remain tight from time to time during the drive.
# 2
Thule Passage 3 Bike Carrier - Trunk Mount
Fits perfectly on our Lexus CT200h. Only on the old LS400, the side straps have to be fastened to the wheel arch edge, since the upper trunklid gap is to narrow for inserting the strap hooks. Mounting of two bikes is (with some routine) quickly done, and they stay safe even for longer and faster routes. For transporting three (mountain) bikes, though, the design doesn't seem big and robust enough. Nevertheless, the price-benefit-fun ratios are way better than reasonable.
The side / bottom straps are seriously lacking. It has those straps you would find on a backpack, making it difficult to securely tighten down because of the angle. I'd usually have to pre-tighten them to a certain length, then forcefully shove the whole rack until it clipped onto my car. They really just need to be ratchet straps. Even then, one of the side straps came off while driving after hitting a small pothole and the whole thing dangled to one side - Luckily I was in a parking lot. I've also never been able to fit 3 regular bikes, only 2. It's really only a capacity of 3 if you have 2-3 slim bikes. The rubber is so wide that it makes it nearly impossible to slide certain bikes on. If you have a step thru bike with one of those crossbar adapters, I wouldn't even bother with trying this. Unfortunately I don't use this anymore since I'd be constantly worrying the whole thing will come off whenever I drive.
# 3
Thule Gateway Pro 2 Bike Rack - Trunk Mount - Adjustable Arms
Exactly as advertised, transported 2 Trek bikes on on the back of my 2016 Toyota Avalon without issue - travelling from Boston MA to Green Bay WI. Outstanding price buying this item as open-box. etrailer's website is the best I could find on the web with name brand racks, automated compatibility vehicle check, and they they shipped overnight.
The delivery was quicker than I expected, but apparently the item was not checked before shipping. There was a key strap missing. I called customer service and they said they would send me a replacement part. If that goes well, I would move my rating to four stars from two.
# 4
Thule OutWay Platform Trunk Bike Rack for 2 Bikes - Adjustable Trays
Originally I was looking to put a hitch on my 2021 jeep renegade sport for a hitch mount bike rack, after seeing that I would either have to remove seam sealer and drill holes in my rear subframe (this is not a good option living in the rust belt), or remove my entire back bumper off and cut holes in it for the factory style hitch, and still have a rack that is illegal and blocks my license plate/brake lights turn signals I decided to look at different options. A roof rack is a little too high to lift a bike on comfortably. This thule outway platform 2 takes about 10 minutes to install correctly, and is solid and holds the bike securely, and the rack locks to the vehicle, and also the bikes lock to the rack no extra purchases required (comes with 2 keys and plastic spoiler supports). I have driven 80mph over potholes and bumps, also on extreme hills and has held securely.
Great product. Packaging came damaged but product looked ok.
# 5
Thule Gateway Pro 3 Bike Rack - Trunk Mount - Adjustable Arms
Still working great on my Hyundai Elantra sedan! It's used mostly to carry one bike, but have used it with three bikes with no problems. Easy to put on the car, and easy to store it in the car when not in use.
I did my research to make sure this 3 bike rack would fit my car. Unfortunately when it’s properly attached to my Honda Accord, the 3rd bikes petals rub up against my license plate and trunk therefore scratching my paint. Contacted etrailer and sent them pics. Very unhappy that they would suggest that I only use 2 bikes so it doesn’t damage my car. Defeats spending more $ on a 3 bike rack
What our customers are saying:
"My order was processed promptly and shipped soon after. The items were exactly as described and fit perfectly. Thanks!"