Most Popular Two Balls for 2006 Dodge Caravan

I like the look of this set very much and it is easy to mount and adjust the ball mount. The workmanship and finish are beautiful. Customer service was excellent in assuring I found the correct mount for my Ford Escape. I pull my 6'x10' utility trailer or very seldom my pontoon trailer. I like that the adjustable mount comes off very easily as I remove it until I need it while my vehicle is in the garage--it helps prevent knocking your leg against it in the garage. However, I am not having any luck loosening the bolt that secures the 2 chrome balls to the adjustable ball mount; I have the correct Allen wrench but cannot exert sufficient torque to loosen the bolt while the adjustable ball holder is off the ball mount. I want to put a different ball combination on so I can pull my son's trailer, which has a smaller ball than comes with the set, if I have to. I also added the anti-rattle device and it stops the mount completely.

Solid product that I look forward to using. It's appearance in the bright polished aluminum almost makes it too beautiful to use! The adjustable height settings will surely meet the requirement for any trailer that I'll ever haul. With a 39.25" upper wheel well from the ground measurement, the adjustable ball mount gives me a 16-to-21in measurement from the ground to the top of ball.

I'll start off with the great customer service, called a rep for assistance and did a great job. He walked me through everything for about 5 minutes. Then I proceeded to order parts at a very reasonable price. Shipping was right on time and tracking was top notch. Now for the parts I received. Trailer hitch receiver was built like a tank, and very easy to install. I didn't even have to take off the whole bumper which I see on your website. There is only one problem with this hitch receiver. Zip ties to hold the facia bracket? It's like putting a $10 paint job on a Rolls Royce. I'm sure you have a good R&D department, but this is unacceptable. I could tell you how to make this better but I'm not part of your team. Could be solved by putting a ___ on the ______. R&D should be smart enough and paid well to figure this out. No offense but they can do better. ??ZIP TIES?? Also, it is pitched with a cap but did not receive that. I also purchased A brake controller P3 and a ball hitch. The ball hitch is pictured wrong on your website. It's pictured with an adjustable ball hitch. This is what really wanted but got something entirely different. If it works, I'll be fine with it. I should have caught that, but my eyes adjusted on the adjustable ball hitch. P3 brake controller was very easy to install, about 5 minutes. On a closing note, I will order from etrailer again. Thanks for your business. Just please listen to your customers and fix these problems. Everything and everybody are not perfect. Thanks again.

The hitch assembly included everything needed for quick and complete installation. Perfect fit for my 2023 Honda Passport. Have been using etrailer for some years now and have never had a bad experience. The self-help videos are a plus for customer service. Good work guys!