# 1
Brake Buddy Select 3 Portable Flat Tow Brake System - Proportional
Had a problem with the connection to the unit but called etrailer and they sent me a new one after sending the other back to them. The hole process very painless and the the staff at etrailer was great to work with. Thank you etrailer for your great response.
I am still scratching my head on the placement of the Main Unit. The floorboard area of the 2024 Jeep Wrangler is very small. The 2 levels of the rear of the unit are such that I can't seem to get the right height to stabilize the unit. The seat can be brought slightly forward but does not contact or even come close to the Handle when raised. With the plunger all the way in, there is hardly one half (1/4") inch of clearance before beginning to press the brake pedal. I can't find anyone else that has installed this unit. HELP please.
# 2
Roadmaster Even Brake Portable Flat Tow Brake System - Proportional
So I never used mine. This is for those trying to decide if they need one. I tow an F250 with a 43’ tag axle, with an 8.9l Cummings. Yes I can feel the truck back there but I have never had the need for additional braking. Crossing the Snoqualmie pass on I-90 or driving through the cascades, I have no problems slowing with the engine brake. I have a big rig and tow a big truck so if this is your set up I’d give it a shot before committing to such an expensive item that I never use. I’m sure smaller rigs pulling larger trucks will benefit from a device like this.
Ordering was easy. Delivered very promptly. Actually cheaper then what the manufacturer sells it for. Live near manufacturer and having them install all my flat towing components this month. Great service Etrailer!!
# 3
Brake Buddy Classic 3 Portable Flat Tow Brake System - Preset
There is a design flaw with the connection cable. I pulled a tow car 10000 miles last year and had repeated disconnects from the brake buddy. I called for support and was told to use a small flat blade screw driver to spread the connection pins to keep the plugs in place. Im assuming this design flaw was known but put into production anyway by the answer given. This is my third break buddy and thy have made improvements but the old ones have worked flawless for me in the past.
Works great! I use this BB Classic to tow a '22 ranger, easy to install. I'm glad I made the choice to use the Brake Buddy Classic 3 instead of the other options. By using this unit, I don't violate the integrity of the vehicle electronics and intricate wiring. I highly recommend this product.
# 4
Roadmaster BrakeMaster for RVs w/ Air or Air-Over-Hydraulic Brakes - Proportional
This braking system does what it's suppose to do, smooth proportional braking between motorhome air brakes and the tow vehicle. The only reason I did not rate at 5 stars is that there is a slight misalignment of air cylinder mounting bracket and 2022 Jeep Gladiator brake pedal.
The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.
# 5
Roadmaster BrakeMaster for RVs w/ Hydraulic Brakes - Proportional
Kit fits great! Hooked up a 2004 Workhorse to a 2002 Jeep Liberty. It might be preferable to be handy with some advanced mechanical skills and tools to install this efficiently. Directions are great but you do need to figure out your own locations for certain items like the break-away reservoir, compressor, routing lines and wires out of harms way, but not bad at all. Parts are great, everything there but added a couple different wiring splices of my own.
Your customer service leaves nothing lacking, and this follow-up from you is so out of character for the many web sites I have purchased from over the years. I am impressed by you and your company. I bought the tow bar and the brake system for my Equinox, and installed them my self (I am 70 years old) - and with your provided instructions and video, I had no problems (even though I was surprised by the number of parts and detail that went into the assemblies). Both systems have worked very well, with no problems. I am completely satisfied with them, and have told my friends and traveling acquaintances about your company. Thanks for your follow-up!
# 6
Roadmaster BrakeMaster w/ Pressure Reducer for RVs w/ Hydraulic Brakes - Proportional
This braking system does what it's suppose to do, smooth proportional braking between motorhome air brakes and the tow vehicle. The only reason I did not rate at 5 stars is that there is a slight misalignment of air cylinder mounting bracket and 2022 Jeep Gladiator brake pedal.
The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.
# 7
Roadmaster BrakeMaster w/ Pressure Reducer for RVs w Air or Air-Over-Hydraulic Brakes - Proportional
This braking system does what it's suppose to do, smooth proportional braking between motorhome air brakes and the tow vehicle. The only reason I did not rate at 5 stars is that there is a slight misalignment of air cylinder mounting bracket and 2022 Jeep Gladiator brake pedal.
The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.
What our customers are saying:
"I am very impressed with the excellent service and courtesy on handling the sale, keep up the good work Alfonso"