Most Popular One Ball for 2004 BMW X5

Will allow me to connect my trailer to my SUV such that the trailer rides close to level.

The hitch and ball mount are excellent quality. My concerns are twofold. The hitch is so heavy that I had to take it to my mechanic to have it installed. Minor cost and inconvenience, but the hitch for my previous F-150 was just as sturdy, but easy to install myself (albeit with higher ground clearance). My concern about the ball mount is that the factory told me erroneously that it could not be reversed for a drop, so I returned it. This order is for the replacement after I was finally correctly told it could be reversed and how to do that. Ball mount would have been a 3 for that reason, and overall hitch and ball mount quality a 5. So I averaged them.

There were some UPS delivery issues, damaged in shipment. But, etrailer.com jumped right on sending out another shipment after it was apparent that UPS would not complete the delivery. The installation took longer, maybe 1-1/2 hours, because I did not have all my tools ready and I was working on the concrete floor in the dark to outside with a portable shop light. Everything fit well and it looks great. The 2" drop ball mount was the perfect height for my 2019 Toyota Highlander Hybrid. I love the look of the Curt black insert that makes the hitch looks like it belongs on the car, nothing embarrassing at all. Anything negative? Maybe. The flat plate was a little difficult to hook onto with the UHaul safety chains on a 5x8 trailer. That's hardly a negative, though, and I wouldn't have spent more on another brand choice because of this. Happy happy!

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Great fit and finish on this kit. So nice to be able to tow things with my Forester now. I thought I had an issue but figured out it was user error pretty quick, but only after I contacted etrailer for help. I heard back within 30 minutes of emailing and by that time I figured out my blunder. They were extremely helpful and responsive and were set on fixing the problem I thought I had. I have used etrailer for several different purchases over the past couple years and every time I have been thrilled with the service and the quality of product.

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Incorrectly listed on etrailers as a 3-1/8” rise, when really this is a 5-1/8” rise (marked correctly on the item itself, but listed incorrectly on this website).

I am completely satisfied with the product. Great quality and excellent finish. Prompt shipping and excellent customer service. It is stylish and functional and will meet my needs for towing up to 3,500 pounds. I would definitely do business with this company again!!!

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Will allow me to connect my trailer to my SUV such that the trailer rides close to level.

etrailer is great! My hitch shipped quickly and was packaged well. Plus customer service has been great keeping me updated and staying in touch with my order.