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# 1
Curt Bike Rack for 5 Bikes - 2" Hitches - Tilting
We shopped around at stores and online for about 3 weeks. We wanted a good product to use for traveling and riding in the city. Curts was our best choice. It took some time for the bike rack to come to our home. Nonetheless, the company e-mailed us right away to explain and give us options. We loved that, customer service is soooooo very critical. Now the rack: Its really heavy, it comes in a big box. The bike rack was sort of challenging at first to put together. It took a little over 1 hour to put together and attach to truck. Please tighten up each and every screw "Husbands" lol lol. The direction was somewhat helpful. Maybe, having each piece with a number diagram on paper could help. What really helped was the actual video on the website after all pieces were put together. That was very helpful. Its on you tube as well. The bike rack performs exactly how the video describes it. Gave 4 stars for pulling the pens to let down the rack to enter the trunk of the Tahoe can be difficult. Those pens should have some cushion or foam for better gripping. Overall, 5 stars the quality is excellent along with the craftsmanship and sturdiness of the product. The price is definitely worth it. I received a couple of compliments.
It was obvious that we received a product that was returned by someone else when the box was overly taped shut, a support collar was broken, and most of the pieces were out of their ripped plastic bags. However, it was a great price to hold 5, 26" and/or 27" Trek bikes. I used a piece of the broken collar and went ahead and assembled the rack. Due to the weight of the 5 bikes it did not wobble that much when driving, as one of the bike tires was up against my car. I can only imagine that if we received an untampered product that this review would have been 5 stars. The picture is a little hard to see, but there are 5 Trek bikes on the rack on my 2020 Toyota Seinna.
What our customers are saying:
"I cannot find words to express how professional these guys are. They should start teaching others on how the Internet shopping should look like. I was completely new to the hitches and bike racks. Documentation and movies on www were very helpful and educational. Prices are great, products of good quality and easy to assemble. I will definitely come back to them with every trailing need I will have. Thanks a lot for amazing shopping experience!"