# 1
Thule Insta-Gater Pro Truck Bed Bike Rack - 1 Bike
Linda and I recently ordered two Aventon Pace 500 NextGen E-bikes from [bike store] in Madison, WI. Not wanting to just toss our expensive new bikes in the back of the p/u when they arrive next month we promptly ordered the Thule Instagator from etrailer. My prior experience with etrailer came as a recommendation from a friend. I was able to do quite a bit of the research on etrailers website, the demonstration video extremely helpful and we placed an order. The racks were in-stock, shipped promptly, etrailer providing a very nice tracking link that included pics of the staff involved in processing the order and a map of the route all the way to delivery. Absolutely 1st rate service. The racks showed up in perfect condition about two days after placing the order, exactly as promised. We are very pleased with etrailer, will most certainly be ordering from them again and recommend this company w/o reservation. Nice job etrailer!
I bought two racks to transport my ebikes. The tires do not fit in the rack. the cradle that holds the tire require to be wider. I need to return them. please assist me in this matter. thank you
# 2
Yakima Locking BlockHead Single Bike Truck Bed Mounted Rack - Bolt-on - 9-mm Skewer
1997 Chevrolet C/K Series PickupBought this product one year ago, and I absolutely love it! I bolted it to my pickup box. It is in brand new condition after a year in our harsh coastal weather. It is a breeze to operate. And the locking system secures my bike so well that I have piece of mind if I have to leave my bike unattended. I highly recommend this product! Fast shipping, very reasonable price.
I thought you guys might want to see the way I am using the Yakima bike racks.
# 3
Kuat Transfer V2 Bike Rack for 1 Bike - 1-1/4" and 2" Hitches - Wheel Mount
This is a solid product. Easy to assemble and simple to operate. A couple of issues make it less than ideal. First, because it is built to fit 1 1/4 and 2" hitches, the hitch pin holes do not line up correctly in a standard 2" trailer hitch. This means that you cannot use a 5/8" hitch pin. You can use the smaller pin, but you get the kind of fit you would expect -- it's loose and it rattles. If the cam system fails, the smaller hitch pin isn't going to help much. This is a huge design flaw in my opinion. Note that if you order the hitch pin lock that they say you need for this particular rack (HL2), it comes with a 5/8" pin that won't fit. Just dumb. My rack didn't come with the cable, so I contacted etrailer and after alot of back and forth, they said they would reach out to Kuat. That was a month ago. There is not a cap to snap over the cable lock, so when the rack is folded in the upright position, water leaks into the hollow bar behind the lock. It will sit in there forever unless you pull the rack and turn it upside down. I put a piece of duct tape over it -- the lock is no use to me since etrailer and Kuat can't seem to provide me with the missing cable.
The rack is great for a senior single. Lightweight to install into hitch and seems pretty sturdy. However the directions for assembly need help. 1.The Tire Hook Arm Assy and Arm Kunckle and Arm Installation: The pictures show assembling the Hook Arm and Arm Knuckle in one way. And Installing the Arm show the cutout of the Arm Knuckle for the screw another way. I think the 2 diagrams don't agree with each other as far as which side of the rack the arm is installed on. It added more time for assembly. 2. In the Hitch Shank Assembly, the holes for slipping in the bolt were not lined up - at all. Tried to wiggle, somewhat force it - no success. I finally figured out that the plastic wrap that was put into place to hold the Foot Pivot lever at a certain tension - wasn't really holding it at all. Once I pressed on the Foot Pivot tension lever, the holes could be aligned for an easy insertion of the bolt. I hope this helps
What our customers are saying:
"As always, you guys ROCK! My order came in fast and was of great quality! I can't wait to use my hitch and bike carrier. I have ordered from you before and was equally impressed. If I need something in the future for my vehicles, you will be the first place I will look. Thanks again!"