Just a note to say "thanks" for your help. I placed my order online, then realized I needed to make a change. I called customer service who promptly located my order and made the change. Your billing department even called me back to verify the credit back to my account. I received my order very quickly, and with all the right parts. I'm very impressed with the quality of your "Hidden Hitch" line of products. It's a pleasure doing business with you.