# 1
Swagman Trailhead Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.
First off, thanks to Jason T. or "Troop". The exemplary customer service he provided is rare these days. Troop made several calls to the various manufacturers to ascertain which bike rack would afford me the most ground clearance as my new VW Golf sits low to the ground and my old bike rack frequently scraped the ground when I went up even a slight up hill grade. His efforts paid off as he found me the best bike rack for my car, the Swagman Trailhead 2 Bike Carrier. It sits up off the ground just high enough that it doesn't scrape on my driveway. It is also sturdy and holds my bikes securely. And, the delivery was amazingly fast. I had my rack in about 2 days! Note to Troop, see my Pittsburgh Pirates Logo on my bumper in the attached pictures? Pirate Fans persevere! The Bucco's will be coming after your Cardinals this year! Thanks again Troop!
# 2
Swagman Trailhead Bike Rack for 3 Bikes - 1-1/4" and 2" Hitches - Tilting
Draw-tite Sportframe Trailer Hitch Receiver Class I - 1-1/4 Swagman Trailhead 3 Bike Rack - Tilting The Draw-tite Sportframe class 1 trailer hitch and Swagman Trailhead 3 bike rack were ordered for a 2017 Honda Fit. The online order and shipping went just as expected. The trailer hitch and bike rack are very heavy duty. I recommend watching the trailer hitch install video before installing, whereas the video is very helpful. The bike rack has triangles that you can rotate to find the best fit for your bicycle's frame. The rubber straps are thick and secure the bicycles when you pull them tight. This bike rack will stay on the vehicle for 6 months each year. The tilt feature and folding arm feature are must haves for a smaller hatchback. I am pleased with this purchase, it appears to be good quality and good value.
My previous bike rack was a hitch mounted Yakima. It was sturdy but not well suited for my low Subaru Impreza. It stuck out too far and hung too low so that I had to inch my way down the driveway or over speed bumps for fear of it bottoming out. A roof rack or a rear window mounted rack was not suitable since I wanted to be able to also carry two kayaks. First, I tried to modify my rack by shortening the part that sticks out of the hitch. I tried to saw off about 6 inches so it wouldn't stick out so far but the steel was much too hard. I ended up ruining several metal-cutting blades on my power saw before I gave up. I looked for other rack options. There weren't many out there. But eventually, I found something that met my needs. I purchased the "Swagman Trailhead 3 Bike Fold Down Bicycle Hitch Rack" in 2013 from eTrailer.com. The part that enters the hitch curves up to increase clearance from the ground. It is sturdy and sticks out far enough so I can still open my trunk hatch without having to lower the main vertical bar on the hitch (though I could if I wanted to). It isn't often I am really excited about a piece of gear but this hitch rack has made me worry-free when I transport my bicycle(s) via car. The only thing I don't like is that it is advertised as being a 3 bike carrier but it only fits 2 hybrid bikes. Maybe it will fit 3 skinny racing bikes but for the average rider, don't expect to fit on more than 2. But my experience is that is the case for all bicycle racks.
What our customers are saying:
"Everyone that bought before me was right! I got my rack in time for my next days off and putting it together was fast too. And I'm a grandma!! Thank you for being fast and honest! You beat anyone in my town hands down!"