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Locking Knob on Yakima RidgeBack Wont Loosen  

Question:

the red locking knob only turns but does not loosen. It is unlocked, and should be engaging, but is not coming off, we just bought this yakima hitch rack for 5 bikes, and now we can not removed, is stock, help

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Expert Reply:

Thank you for your purchase from etrailer of the Yakima RidgeBack 5 Bike Rack # Y02459.

If the knob is unlocked and not loosening/still spinning, sometimes what you will need to do is push or pull back on the SpeedKnob at the same time as turning it in order to get it to engage; do this with the key in. Another thing you can try that people have had luck with is wiggling the key a bit which can engage it.

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Kyle S

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