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Troubleshooting No Video from Jensen RV Stereo to Jensen TV  

Updated 07/02/2025 | Published 02/09/2020

Question:

I have sound no picture. Radio works Bluetooth when hooked to my phone works. Just no picture when playing a DVD. Not blue ray Message comes up no signal. I’m not hooked up to satalite or cable. Thank you

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Expert Reply:

The first thing to check is the wire you are using from the stereo to your TV. If you have the Jensen RV Stereo # JWM60A that just uses component connections then you can try swapping out the yellow video connector with a brand new one. If that doesn't work or if you have a different stereo let me know and I can help you troubleshoot further.

expert reply by:
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Jon G
Tony profile picture

Tony

7/1/2025

i switched from an older unit to the updated to the newer jmw62a. REplaced all cables several times,tried resets. have the right cable adapter. new tv (wound not work on other tv either) i am starting to believe these units do not support video. only sound. I have worked with audio video equipment a lot in my job which i retired from.

Jon G. profile picture

Jon G.

7/2/2025

@Tony Have you tried using straight RCA cables from the back of the unit to the TV? I reached out to my contact at Jensen and he said the ports at the back of the stereo will work better than the adapter that came with it.

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