# 1
Rhino-Rack Ski and Snowboard Carrier - Locking - 4 Pairs of Skis or 2 Boards
This is my 1st interaction with any customer service that has gone above and beyond for me in years. After purchasing this ski rack on line and submitting the order I realized I had entered my email address incorrectly. I sent an email explaining my error and asked for someone to make the correction so I could receive a receipt. This was a Saturday but I received a response within 15 minutes and the error had been fixed! I also received updates on shipping dates and an additional email when it actual shipped. I got home late the day it arrived but decided to mount it on my SUV. The install couldn’t have been easier and it looks sharp! I’m anxious to get on the slopes and grateful to know there are still a few companies that actually support their customers. I will look to them in the future for similar needs!!
Howzit etrailer.com & staff. the rack itself is sturdy and more aero than comparable units. For my 2017 Subaru Crosstrek (OEM) Aero Bars, it was necessary to shim the (rear) lower/leading edge clamp assembly with two 1/8” x 1.5” x 1.5” (EPDM) rubber pads. The bars are shaped like a wing – and these shims helped to level the rear rack with the one in front. Overall - it looks very clean and functional. I might screw on some rubber ends over the ends of the mounting bolt to complete the project. Time to make some turns. Thank you!!
# 2
Rhino-Rack Ski and Fishing Rod Carrier - Locking - 2 Pairs of Skis or 4 Fishing Rods
Product arrived very well packaged and on time. It’s very robust and came with locks installed. It’s also set up for T-bolt rails which I needed. It was also a few dollars less than Amazon. etrailer is great to deal with and their YouTube videos on this and other products are extremely helpful.
Last year I purchased Rino ski racks from etrailer and they work great . The hardware fit my roof racks and all the fittings are tight. Ordering was easy. Shipping was fast and I even got a follow up personal email from George a year later asking how I liked them - which was impressive! I would definitely recommend etrailer as an honest and good outdoor gear company!
# 3
Rhino-Rack Ski and Snowboard Carrier - Locking - 3 Pairs of Skis or 2 Boards
This is my 1st interaction with any customer service that has gone above and beyond for me in years. After purchasing this ski rack on line and submitting the order I realized I had entered my email address incorrectly. I sent an email explaining my error and asked for someone to make the correction so I could receive a receipt. This was a Saturday but I received a response within 15 minutes and the error had been fixed! I also received updates on shipping dates and an additional email when it actual shipped. I got home late the day it arrived but decided to mount it on my SUV. The install couldn’t have been easier and it looks sharp! I’m anxious to get on the slopes and grateful to know there are still a few companies that actually support their customers. I will look to them in the future for similar needs!!
I think these racks will be excellent during ski outings for many years. I attached them directly to the C-grooves on my Aero bars rather than using the provided clamps. The C-groove attachment is stronger and slightly lower profile. I love the large release buttons!.
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