# 1
Thule MultiLift Cargo Lift and Storage System - Ceiling Mount - 220 lbs
One year later I am really happy with my Thule that has been to Lake of the Ozarks and Orlando from our Indiana home. It fits my Subaru perfectly and I ended up buying the Thule ceiling hanger from etrailer which was pricier than many alternatives but is so much sturdier which is important when your kids are walking under it, as well as my Jeep Rubicon which is parked under it. By using the Thule storage bags we have so much room in the car on our trips. My son ended up buying an XXL for his Toyota Sienna and I am looking towards etrailer for an accessory for our Jeep.
The product itself I would give 5 stars, but it took considerable effort before I could get it installed and tried out. The first obstacle I ran into is that there were no screws included. After opening the box I discovered this, read through the manual, looked at the product listing on etrailer's website, and on Thule's website. I did not see any notice that screw were not included. Finally I did see on one end of the box such a notice, and etrailer's customer service confirmed this to be the case. The second obstacle was how to install the product in my garage. The instructions were of marginal help. They are mostly devoid of words, but rather use pictures to instruct. Once I had a good idea of how all the parts were to fit together and be mounted I discovered my garage ceiling would not accommodate the parts. The ceiling rafters are installed on end, from one side of the garage to the other, and thus not wide enough for the screw holes in the pulleys or center rod mounting brackets. I improvised by installing in the garage attic two 2x8 boards perpendicular to the rafters, then three 2x4 boards snug under the garage ceiling, attached to the 2x8s by way of two 3/8 x 3.5" hex bolts on either end of the 2x4s. The 2x4s were 10', cut in half to allow room for the TH572 mounting hardware between the bolts. With appropriate structure in place (a 12-hour one man job), I started on installing the product. I used eight 1/4 x 1.5" lag screws to attach the pulleys to the 2x4s, and six #10 1.5" wood screws for the center rod mounting brackets. This part of the job took only about an hour... maybe two... it was late. Some suggestions: - make sure your garage can hand the load of the box (What you see in most attics are designed to hold the roof, not have stuff suspended from them -- I got lucky and had access to reinforced headers in the right places) - make sure your garage door can still open with whatever you are storing in place - make sure you can get your car in position under the load (rooftop box, kayak, etc) where everything is installed - make sure you can get your car out of the garage with the load attached So, my main complaints with this product are two: no screws, and minimal instructions. But with a little determination and some help from etrailer customer support, I was able to get the job done. Now I need to find someone who can make my garage door opening taller.
What our customers are saying:
"Very helpful/friendly Customer Service. Competitive Pricing. Shipping was Fast."