# 1
Swagman Trailhead RV Bike Rack for 4 Bikes - 2" Hitches
First, I have to compliment etrailer on their excellent customer service. I submitted a question about a different rack and received a thorough reply. The rack arrived faster than I expected, but it was the wrong one. No big deal. With a simple 10 minute phone call the correct one was on the way. It arrived just as fast. Now to the rack. It came fully assembled. All I had to do was put the stabilizer bolt in. Very small. No big deal. The rack slid right in. I loved the hitch bolt. It slowed the process a tad , but it made it a lot sturdier. I have a Nishiki Alamosa with a 22 inch frame and 27.5 inch tires. This bike is not small. It was no trouble getting it on and strapped down. The thick rubber straps were great. I also purchased 2 soft ride hook and loop tire downs to keep the front tire straight. The ride was smooth. Plenty of ground clearance. No worries there. Did it shake any? Of course when I hit a bump it did a little. Unloading the bike and removing the rack was quick and easy. Overall after only one trip with this rack I am thoroughly satisfied. It was perfect. It's only about 10 miles to the trail so I didn't need anything more.
I got this for my 2018 Nissan Rogue as it sets far away enough from the hitch. Comes assembled which is nice Have used it without any problems Service at etrailer is good too
# 2
Yakima LongHaul RV Bike Rack - 4 Bikes - 2" Hitches - Silver
Not RV rated. Mine bent on the main tube going up and the arms going out holding the bikes. I contacted etrailer and Yakima without any warranty support. Both stating I loaded the bikes incorrectly. etrailer's website does not provide any instructions for how it should be loaded. Rating is for 37.5lbs per bike and you can not go over that limit even 0.5lbs. Good thing I didn't have 4 full size bikes on there. I purchased Yakima specifically because of the name brand but I guess it is what it is.
This was a huge fail for me. I attached a few pictures to show my issues. To start with, my wife has a small frame bike. The frame of the bike will not fit on this rack. Even if I bought the bar that goes across making a flat top bar to attach to, the two frame rails that the bikes sit on will not fit in between the frame or the seat and the front frame. (Hard to explain, see picture of light colored bike) 2nd was my bike. I have a medium frame bike that did fit on the rack, but the handle bars and pedals are wider then all 4 bike positions available. There is absolutely no way that I could ever get 4 bikes on the rack. I don’t see 4 kids bikes fitting on this. I guess this is the issue with hanging style back racks. Now I have to pay almost $[XX] to ship it back to etrailer. So I basically payed $[XX] to have this rack out of the box for all of 30 minutes. I’m happy they are taking a return but having to pay to return this item is going to keep me from buying from etrailer again. This is why Am**on is doing so well. You can return things for free.
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