# 1
Rhino-Rack Ski and Snowboard Carrier - Locking - 4 Pairs of Skis or 2 Boards
This is my 1st interaction with any customer service that has gone above and beyond for me in years. After purchasing this ski rack on line and submitting the order I realized I had entered my email address incorrectly. I sent an email explaining my error and asked for someone to make the correction so I could receive a receipt. This was a Saturday but I received a response within 15 minutes and the error had been fixed! I also received updates on shipping dates and an additional email when it actual shipped. I got home late the day it arrived but decided to mount it on my SUV. The install couldn’t have been easier and it looks sharp! I’m anxious to get on the slopes and grateful to know there are still a few companies that actually support their customers. I will look to them in the future for similar needs!!
Howzit etrailer.com & staff. the rack itself is sturdy and more aero than comparable units. For my 2017 Subaru Crosstrek (OEM) Aero Bars, it was necessary to shim the (rear) lower/leading edge clamp assembly with two 1/8” x 1.5” x 1.5” (EPDM) rubber pads. The bars are shaped like a wing – and these shims helped to level the rear rack with the one in front. Overall - it looks very clean and functional. I might screw on some rubber ends over the ends of the mounting bolt to complete the project. Time to make some turns. Thank you!!
What our customers are saying:
"Easy place to shop. Fast delivery and great products. Very happy with my purchase."