# 1
Rhino-Rack Roof Mounted Steel Cargo Basket - 57" Long x 42" Wide - 165 lbs
Great product. Great quality. Instructions not real clear, so took me a couple of hours to assemble. Then another 15-20 minutes to secure to roof racks. I was working alone, extra hands would have helped. But extremely happy with quality and looks of product. We have lots of family that visit us, so I plan to carry luggage on the rack to free up space inside the vehicle on trips to and from the airport.
Love it! It's big enough to fit a bike carrier and a cargo bag on top of my MINI. Easy to assemble and install, solid construction. Great value for your money. If I have a gripe it's that the wind fairing on the front is VERY thin/fragile. I caught it with my bike tire when loading one day and the corner snapped right off like nothing. It's only about $XXX for the replacement.
What our customers are saying:
"Outstanding customer service! These days I would say very few companies excel at customer service - in a time when web servers and outsourcing can do most of the work, it is rare. I called one week before I plan to go on vacation to get a particular cargo carrier that I was not able to find in any local store. I sppoke to a real human being who not only took my order, but assured me that it would be handled immediately to ensure that it got here in time. Within three hours I received an email that it was in stock and being prepared. Fifty minutes later I received an email from a different person saying it was shipped. The next day it was in Georgia. Phenomenal way to take care of your business. Great work!"