Most Popular Wheel and Frame Mount for 2009 Dodge Grand Caravan

Great product, poor sales and delivery execution. The good: This bike rack appears to be of typical Thule high quality However, at the time of this writing, I had not installed the rack on my 2021 Promaster. The rack arrived on time with decent tracking data. The bad: The installation process for this rack is far (FAR!) more involved than installing a roof rack or hitch mount. ETrailer made no mention of needing specialty adhesive in order to install per Thule’s requirements. Neither Thule nor etrailer provided this adhesive, and it’s very hard to find in bricks and mortar stores. I suggest ordering the required Sikaflex 252 on Amazon immediately after ordering the rack so the adhesive will arrives before the rack. It appears etrailer sold me a returned item, because the rack appeared to be thrown in the delivery box with loose parts and no protective packing materials; $XXX bike rack and that’s how much etrailer cares! UPS sucks; there’s no reason to candy-coat the performance of their deliveries (yay for union protected job apathy). Every (yes, literally every) box I receive from UPS arrives with varying degrees of damage which often impacts the condition of the contents of the box. I suggest buying this rack at your local bricks and mortar bike store.

This Thule bike rack has held up well, and we use it on every trip. E trailer was a hassle free way to buy the bike rack, and I appreciate their friendly and helpful customer service.