Most Popular Ball Mount Kit for 2004 Chrysler Pacifica

There were some UPS delivery issues, damaged in shipment. But, etrailer.com jumped right on sending out another shipment after it was apparent that UPS would not complete the delivery. The installation took longer, maybe 1-1/2 hours, because I did not have all my tools ready and I was working on the concrete floor in the dark to outside with a portable shop light. Everything fit well and it looks great. The 2" drop ball mount was the perfect height for my 2019 Toyota Highlander Hybrid. I love the look of the Curt black insert that makes the hitch looks like it belongs on the car, nothing embarrassing at all. Anything negative? Maybe. The flat plate was a little difficult to hook onto with the UHaul safety chains on a 5x8 trailer. That's hardly a negative, though, and I wouldn't have spent more on another brand choice because of this. Happy happy!

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Great fit and finish on this kit. So nice to be able to tow things with my Forester now. I thought I had an issue but figured out it was user error pretty quick, but only after I contacted etrailer for help. I heard back within 30 minutes of emailing and by that time I figured out my blunder. They were extremely helpful and responsive and were set on fixing the problem I thought I had. I have used etrailer for several different purchases over the past couple years and every time I have been thrilled with the service and the quality of product.

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