# 1
Rhino-Rack Roof Mounted Steel Cargo Basket - 47" Long x 35" Wide - 165 lbs
Greetings, I am giving these items 3? Because I was offered alternative products that did not fit together. Originally, I intended to purchase a roof rack cargo basket type and a spare tire holder from Yakima manufacturer that go well together, but one of them wasn’t in stock. So, after 3 weeks waiting time, I was offered alternative items via etrailer website, and I accepted them…after all, they are the experts. I got the recommended items through UPS, then I assembled them by myself. The roof rack cargo basket fit well on my car, but the spare tire holder was not compatible with the roof rack cargo basket. They couldn’t be assembled together. I submitted my claim to return the spare tire holder. Now, I have not achieved my goal to carry my spare tire. Understanding the needs and expectations of your customers is critical to maximize customer satisfaction. I am sure both products are good, but they are not compatible together, even though they were manufactured by the same company. Distributors should know better! I returned one item and I hope to be refunded.
Great product. Easily puts together and I was able to install on our 2016 Toyota Highlander OEM roof rails with no problems. The mounting brackets slide to make for a easy fit. Have taken it on two long road trips with zero issues last summer one to the montains and one to the beach. Was able to fit our jogging stroller on in the basket. Had some heavy rain on one trip and seen no signs of water getting into the rails as that was a concern of mine when researching the different racks. The high sides allowed for easy tie downs for the weather bag we put the stroller in. Seemed to add a little road noise with nothing in it but that is to be expected when hauling things on the roof but the wind deflector seemed to keep the noise down. Easy to put on and off with a single person able to lift it. Great product, great fit for the car. Plan on using it for some more upcoming trips.
What our customers are saying:
"This is the BEST Cargo Carrier I have ever seen - from engineering to looks to capacity. It exemplifies the old addage the you get what you pay for.. You guys were a pleasure to deal with in this transaction. Your follow-up emails on status of the delivery were much appreciated - and very professional. Keep up the good work!"