Most Popular Locks Not Included for Volvo V90

Of all the Thule products I have purchased over the last 25 years, this is the worst and has been returned under warranty at my expense after not holding the bike on the roof and damaged the vehicle. Engagement onto front wheel is not secure. Thule should eol this product asap.

We now have 4 of these bike racks and love them. etrailer did an awesome job processing our order quickly and when 2 of them arrived with missing end caps, they quickly rectified the situation and sent the replacement parts quickly so we were able to make our trip as scheduled. Great customer service.

It was supposed to come with 4 small straps and 6 large straps. However, there were only 3 small straps in the package, and the package was very much intact when we received it. The rack fits well in our 2018 Nissan Pathfinder SV. Although, it was so difficult to make 1 adult road bike and 2 kids road bikes to fit. It more comfortably fits 2 bikes to be honest with you. And our bikes are thin and light.

It is a good bike carrier but if I had it to do again I would bite the bullet and buy a trailer hitch for my Jetta and go with a hitch mount. I believe it is more secure.

It broke, (the tension handle snapped off) the first time I used it, which was 45-60 days after I purchased it. Nether Curt nor etrailer provided any warranty relief since it was 30 days post sale. It's in a landfill now, and I won't buy from either company again.

A frustrating experience. I bought this bike rack hoping that it would be a really good fit for our needs. We went on a road trip where we were going to camp as we went. Towing a small trailer I mounted the rack on the back of our Honda Element. I had trouble getting the bikes (two) to ride high enough off the road. On the first day of the trip I had to stop at a bike shop to replace a tire that had melted as it had been rubbing on the tailpipe along the way. I also had a major challenge connecting the rubber straps because they were so stiff. Now, I am getting older and just don't have the strength I had in my younger days, but still I just think they are too stiff (I wasn't the only one that had trouble getting these things on...we finally got them on between me, my wife, and the bike tech). It ended up being a frustrating trip. We ended up not using the bikes due to the difficulty we had adjusting the rack. Sorry for a poor review. It is partially my own fault because I could have chosen a different rack in the first place.