Most Popular Motors for Thor ACE Motorhome

Thanks Brittany for assisting me with this order. The motor works great easy installation. etrailer is a great company to work with.

etrailer customer service is 5 star however kwikee step motor and gear box are poor design, short life span. Uses a metal gear meshing to plastic gear is terrible engineering. I replaced 3 motors and 1 gear box on 2 different Tiffin in 10 years. I’m sure some owners have had better luck but hasn’t been my case and according to social media a lot of people post step problem. I ordered my last motor from etrailer because along with my 10 year history with buying from etrailer if you call them they make sure you buy the correct part. They ship on time and I have never had a problem with them but confident if I did it would get resolved quickly and satisfactorily.

The product was exactly as described and was shipped and delivered very quickly. We had a steer tire blow out on our Toter that managed to damage the mechanism for our step, and this was exactly what I needed to fix it. 10/10 will continue to do business with etrailer!

Straight forward replacement.

The United States post office didn’t do so good but that’s not their fault. They did an excellent job Parts fantastic and works great.

I gave this a 5 because it was exactly what it said it would be. However, and advice for others purchasing this. I do not understand why companies that manufacture and sell things such as this want to be cheap and not supply something as simple as replacement nuts and bolts. If you are spending this amount of money, please spend an extra nickel and give us new fasteners. I misplaced the nut that goes on this and had to make a last minute run to get another one. Personally, I prefer to put new fasteners on a new equipment piece anyway. Listen up companies!