Most Popular Complete Roof Systems for Subaru Impreza

I got a really great deal on this MPG201 kit via the "used" section, which wasn't used - I contacted support and it was listed essentially as "damaged in shipping" but fully functional, which it was. It came with no keys but I used a small flathead screwdriver to unlock them, necessary for rack installation. Not a biggy. One of the plastic feet split on install, which Malone rectified without hassle, and sent keys, when I contacted them with a photo. They make a decent rack for the money, I bought a different kit from them years ago. The connection beneath the roof rails is minimal but seems sufficient for surf and snowboards. I sent photos to Malone who confirmed the install is correct.

These 50” rack and risers fit as advertised on our 2017 MiniCooper Clubman with use of the clamp adapter. Just finished testing them to transport two bikes up, over and back across the Appalachian Mts on both steep backwoods roads and open highway with zero problems. Unrelated to this product, I had a comparability problem with my Yakima bike rail clamps that are smaller than the roof racks diameter and require some finagling which others might not be able to make work. So check on clamp size comparability if these are to replace an existing Yakima roof carrier system. Again, this is not an etrailer product critique!

This is more a review on the customer service experience. Racks were delivered on time but damaged. I emailed them and received a response almost immediatly. Sent pictures, they replied and shipped me new racks no questions asked. They also sent me a pre paid shipping label. By far the greatest customer service experience I've had. Racks were very easy and simple to install. Unfortunately I had to remove rain guards but they were broken anyway. What a great co to deal with. Will do business with them again and recommend them to anyone.

Sorry it took so long to respond, the box was staring at me for this weekends put together. Well things fit so, so. The extensions bars are to long to fit the rack on top of my car, totally unneeded hardware and I would like to return it for a refund. The feet of the rack are not flush with the roof line so I'll need to bend them to fit as flush as I can get them. I do notice a second hole on the feet but cannot use it because of a fixed rivet instead of something interchangeable to make a more fitting angle for the foot to my roof, still some bending needed. The cross bars look like they have been returned before as there are burrs where clamps were tightened down way too hard previously. All in all, I can make it fit if it doesn't void any warranty but would rather return everything if it does.