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# 1
Rhino-Rack Roof Mounted Steel Cargo Basket - 47" Long x 35" Wide - 165 lbs
Greetings, I am giving these items 3? Because I was offered alternative products that did not fit together. Originally, I intended to purchase a roof rack cargo basket type and a spare tire holder from Yakima manufacturer that go well together, but one of them wasn’t in stock. So, after 3 weeks waiting time, I was offered alternative items via etrailer website, and I accepted them…after all, they are the experts. I got the recommended items through UPS, then I assembled them by myself. The roof rack cargo basket fit well on my car, but the spare tire holder was not compatible with the roof rack cargo basket. They couldn’t be assembled together. I submitted my claim to return the spare tire holder. Now, I have not achieved my goal to carry my spare tire. Understanding the needs and expectations of your customers is critical to maximize customer satisfaction. I am sure both products are good, but they are not compatible together, even though they were manufactured by the same company. Distributors should know better! I returned one item and I hope to be refunded.
Great product. Easily puts together and I was able to install on our 2016 Toyota Highlander OEM roof rails with no problems. The mounting brackets slide to make for a easy fit. Have taken it on two long road trips with zero issues last summer one to the montains and one to the beach. Was able to fit our jogging stroller on in the basket. Had some heavy rain on one trip and seen no signs of water getting into the rails as that was a concern of mine when researching the different racks. The high sides allowed for easy tie downs for the weather bag we put the stroller in. Seemed to add a little road noise with nothing in it but that is to be expected when hauling things on the roof but the wind deflector seemed to keep the noise down. Easy to put on and off with a single person able to lift it. Great product, great fit for the car. Plan on using it for some more upcoming trips.
# 2
Curt Roof Mounted Cargo Basket - 64-1/2" Long x 39" Wide x 7-1/4" Tall - 150 lbs
I only use the roof rack for vacations because they make cars so small on the interior now a days. It handles quite a bit of luggage. Including two big size luggage and two small is how I travel. Make sure to get water proof covers and good straps. I stopped every 3 hours to make sure load was secure and drove over 700 miles without any issues. The rack will make whistle noise because of the wind passing through the bars but I just toned it out and blasted the radio . The product is great and sturdy easy on and easy off. My only complaint is putting on the wind guard. I couldn’t figure it out because the instructions have poor information on the wind plate. Also it took two deliveries to receive the product due to my first delivery being opened/ repackaged and missing parts like keys. I returned it and got the product in a new package with no more issues. Customer service was very helpful also and communication was well organized. Make sure to order well in advance just incase you might have to send the product back because of packaging issues. Also product is easy to store without disassembly of the rack rails. I put it in my garage and it takes up no space. I hope this review helps someone. Thank you
I love the rack and the extended length is great on my Sequoia. I am disappointed with the finish on it as the connector plates are already showing signs of rust….. I like it enough that I’m going to repaint it with something more suited to our climate…
What our customers are saying:
"Super fast shipping, even a week before Christmas!! Recommend this company for great service!! I ordered a folding Cargo Carrier from your company on Mon., Dec.16 about 1:00 P.M. I wasn' sure I'd have my carrier in time for Christmas. Imagine my surprise when a U.P.S. truck pulled into my driveway on Wed.,39800, at noon!!! Wow, you guys are great!!! Just thought you'd like to know! Thanks again, Pat"