Most Popular Pro Series for 2023 Subaru Crosstrek

I love the product, unfortunately the threads do not last. This is my second one in just over 2 years and will need a replacement before this biking season is over. Threads are easily damaged by overtightening, but if you don't get it tight enough the bike rack wobbles.

The unit itself seems like it should work well. I've installed it, but haven't loaded up the cargo carrier. As some of the other reviews indicated, the o-ring (to keep water out of the lock from the pin shaft) was broken upon receipt of the product. I was able to find and install a new o-ring on the pin, however the clearance between the tightener nut and the shaft of the pin is so tight that it catches the o-ring and won't allow the nut to pass. I got the smallest o-ring I thought I could get over the shaft and it fit nicely into the slot for the o-ring on the shaft. When trying to remove the tightening nut, it ripped the o-ring, which I suspect is what happens to the OEM o-ring. My solution is now to just put some grease at the end of the shaft to minimize moisture in the lock mechanism. Messy but the only viable option, since the basic functional design seems solid. Just a poor "detail" design that doesn't affect the basic functionality.