# 1
Rhino-Rack RVP Roof Rack for Fixed Mounting Points - Vortex Aero Crossbars - Aluminum - Qty 2
The bolts that attach the bars to the mounting brackets were incorrect size. I reported this and they sent exactly the same bolts as replacement. I was then informed that I needed to figure out the issue with the manufacturer and that etrailer could not do anything about it. Ended up getting bolts from the local hardware store rather than waste hours with RhinoRack support.
Racks were easy to install on my 2016 Explorer. The hardest part was sliding the rubber inserts onto the racks.
What our customers are saying:
"Absolutely fantastic. I placed my order Saturday afternoon, and got a confirmation Monday that it had been shipped. UPS Ground arrived Wednesday afternoon, and I could track it all the way. When it arrived, EVERYTHING was there. No back orders. And the quality was outstanding. My son was impressed with the merchandise and service, and will be ordering his own receiver soon. I rate this 5 stars! Thanks."