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# 1
Swagman Trailhead Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.
First off, thanks to Jason T. or "Troop". The exemplary customer service he provided is rare these days. Troop made several calls to the various manufacturers to ascertain which bike rack would afford me the most ground clearance as my new VW Golf sits low to the ground and my old bike rack frequently scraped the ground when I went up even a slight up hill grade. His efforts paid off as he found me the best bike rack for my car, the Swagman Trailhead 2 Bike Carrier. It sits up off the ground just high enough that it doesn't scrape on my driveway. It is also sturdy and holds my bikes securely. And, the delivery was amazingly fast. I had my rack in about 2 days! Note to Troop, see my Pittsburgh Pirates Logo on my bumper in the attached pictures? Pirate Fans persevere! The Bucco's will be coming after your Cardinals this year! Thanks again Troop!
# 2
Swagman Titan Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
relatively easy to attach especially to a Mustangit is a little heavy but its it's in a position that allows the trunk to be open without any modificationsI always thought of bike it was ridiculous on a Mustangbut I have to say it looks pretty goodit's relatively easy to get the bike on 2 is a little crowdedbut most the time I just carry one bikeit was also very helpful to have the experts tell me if this would fit beforehand
One of the few racks that will clear my Jeep's large rear mounted spare tire without using an extender. The other is the Allen which doesn't have the nice features the Swagman Titan has. Tips enough to allow partial opening of Jeep rear door, but enough to open the soft top rear window. The vertical portion of rack tips slightly toward vehicle (at least it does on mine). Would be better if the horizontal "S" shaped piece could be turned around to dip down, moving it further from the spare tire, but there are only holes drilled to mount it as shown. Can't attest to the durability yet, but it doesn't wobble even a tiny bit. Have to compliment everyone I spoke with at etrailer. very nice and extremely helpful.
# 3
Swagman Chinook Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
I ordered the Swagman Chinook 2 Bike Platform Rack on line from etrailer and so far have been very satisfied. The bike rack was delivered in less than a week. Unpacking the rack and assembly was fairly straightforward. I have read some reviews that complained the assembly instructions were a bit vague. I didn't have a problem but can see where others without a mechanical background get confused. The rack is very sturdy, but there is some side to side play in the tilt mechanism. I'm not sure this can be avoided with a rack that folds down. Installing the Curt trunk stabilizing strap takes most of the sway out of the rack. Installation is fairly easy and quick. It takes me 6 - 7 minutes to install the back on my hitch, and to install the bike and be ready to drive away. That seems reasonable to me. So far I've only loaded 1 bike. I've included pictures of my installation on a 2014 Mercedes Benz E350 sedan. Clearance between the bikes, the rack and the car are good. With the bike loaded in the inside, most forward position, I have 6" clearance between the pedal and the bumper. With the bike removed, the center support folded flat and the rack folded up in the storage position, I have 4" clearance between the closest part of the bike rack (the fold down hinge assembly) and the back bumper of the car. I am able to open the trunk of the car without removing the bikes or using the tilt feature, but I do have to remove the stabilizing strap first. Overall, I'm very pleased with the bike rack and think it will serve me much better than my old strap on rack. Since the weather has been cool since getting the bike carrier, I haven't taken any long trips to give it a real workout.
Truly grooving on my wife's new Swagman Chinook bike rack. She wanted to be able to transport her nice road bike easily without throwing it in the back of her car, and since a roof rack is out of the question, this Swagman model fit the bill perfectly. It arrived quickly on the anticipated date. Kudos to etrailer.com for the email updates to keep me informed of my purchase. Within one hour, it was installed on my wife's 2014 Mazda3 hatchback. The Swagman is heavy and solid, which is reassuring as it makes me feel confident that it will keep the bikes secure. It also makes me feel like I got my money's worth. A ratchet wrench and Phillip's head screwdriver were the only tools required for the easy install. I did my research before purchasing the Chinook model as I was also eyeballing a very similar Thule rack that was slightly more expensive. I spoke with an etrailer.com expert who gave me the lowdown on both models. Ultimately, the Swagman won out because it has a smaller 'footprint' while extended or folded up ... and also can tilt away from the car for easy access to the hatchback area. Very convenient! FYI: Mazda doesn't make a trailer hitch for the Mazda3 as it's a small car with a small engine and has no business towing anything. Thankfully, the Curt company makes an aftermarket frame and trailer hitch that fits the Mazda3 hatchback perfectly with no drilling. Stupidly, I purchased it from another online company thinking I was getting a good deal. Turns out etrailer.com had it for less with FREE shipping. Oh well ... live and learn. Now I know that etrailer.com is one-stop shopping for bike racks AND trailer hitches. (Full disclosure: I had the garage down the street install the frame as it's easier with a lift) Only snafu: the shipment contained an extra set of keys that I assumed was for the hitch bolt lock (there was also a set of keys on the bolt itself). I spent 15 minutes using those keys trying to figure out how to remove the lock from the bolt to install it on the hitch. The keys just wouldn't turn in the lock. I called etrailer.com and Kevin told me to try the other set of keys ... and they worked. So an extra set of keys came with it that did absolutely nothing ... weird! Obviously, I can't speak to the longevity and durability of the Swagman Chinook 2 Bike Platform Rack as I just installed it. What I can speak to is the sturdiness of it, the ease of the installation and my complete satisfaction with the good folks at etrailer.com.
# 4
Swagman Truck Bed Bike Rack for 2 Bikes - Fork Mount - 9-mm Skewer
I bought this bike rack because I didn't want to have to remove my bed cover every time I wanted to take our bikes on a trip. This rack works perfect because I can roll up my cover and this thing just clamps across the bed. Taking the front tire on and off is kind of time consuming but when I travel with my brother who has a hitch mount rack, it takes him just as long to unload his bike as it takes me to unload. The wheel mounts tighten easily and the bikes appear secure during long drives, so I don't worry about them coming loose. Of course, you'll want to wrap a bike chain around the bike and rack if you plan to leave them out to make sure no one can steal the bike (although it would be missing a wheel)
I used 2 inch square tubing cut the length of the tie down support bracket in my 2007 Honda Ridgeline and secured with a stainless bolt and wing nut, use a large enough washer to cover the diameter of the supply hole in the Honda Ridgeline bracket on the truck. A couple of notes: Be sure to use something as a cushioning gasket to insure a snug fit and to protect your truck lining. I used rubber or foam exercise mat cut to the same as the aluminum square tubing. Use a washer that a combination of hard plastic and metal to avoid the corrosive effects of dissimilar metals in contact with each other. last: My 26" full suspension bike fits, but I have swing it to one side slightly before i close the tailgate and lift the bike up and slide it down....It's a very snug fit but the suspension adds pressure to the tailgate and its works out very well. Or you could just use a tailgate extender.
What our customers are saying:
"you guys rock!!! this was a hard dimension ball for me to find. i only checked the internet after i had run out of options and there it was on your web site. quick and excellent service, i appreciate everything, and you will be my first choice next time. thx, will"