# 1
Hopkins Smart Hitch Backup Camera and Hitch Aligner System
The Smart Hitch is very effective, when it is working correctly. Unfortunately, reliability has been an issue. The camera and monitor have worked without fail. However, the sensors and corresponding alignment bars and alert sounds have been inconsistent in performance. Intermittently, but particularly in wet weather or after using a car wash, the sensors would become intermittent or disfunctional. In those conditions, the unit would immediately begin alerting that I was extremely close to the trailer or an object (when in back up mode) as soon as I shifted into reverse, regardess of the distance to the object. When I raised the issue initially, the company immediately provided me a replacement unit. This worked for some months, then the replacement unit began exhibiting the same symptoms. I tried putting the original sensor unit back on and it worked correctly for months, until just recently when it began exhibiting the same symptoms. The Nissan Frontier requires that you cut off the interface connector that is used with normal 6/7 pin connectors used on most trucks and splice into the back up light wiring. It is possible that this may be contributing to the issues I am experiencing. When it works correctly, the Smart Hitch is very effective, both to facilitate hitching a trailer and as a backup camera.
Received the unit quickly. Finally just got around to installing it and installation went extremely well. There were no nuts to screw lock the splice joints together and hold them in place so I taped the connectors together with a good quality electricians tape. Picture looks good and warning alarm works great. Field of view is good but I get a back up alarm signal if I am backing up to a rise in the pavement. Over all I am pleased with the unit. If it lasts a good while I will be extremely happy.
What our customers are saying:
"The sales associate I spoke with was very, very helpful. I know very little about cars/trucks and, in my opinion, he went above and beyond to help me determine what I needed to buy! Thank-you so much for your help and especially for your speedy shipment! : I will definitely buy from this company again."