# 1
Rhino-Rack Roof Mounted Steel Cargo Basket - 47" Long x 35" Wide - 165 lbs
Greetings, I am giving these items 3? Because I was offered alternative products that did not fit together. Originally, I intended to purchase a roof rack cargo basket type and a spare tire holder from Yakima manufacturer that go well together, but one of them wasn’t in stock. So, after 3 weeks waiting time, I was offered alternative items via etrailer website, and I accepted them…after all, they are the experts. I got the recommended items through UPS, then I assembled them by myself. The roof rack cargo basket fit well on my car, but the spare tire holder was not compatible with the roof rack cargo basket. They couldn’t be assembled together. I submitted my claim to return the spare tire holder. Now, I have not achieved my goal to carry my spare tire. Understanding the needs and expectations of your customers is critical to maximize customer satisfaction. I am sure both products are good, but they are not compatible together, even though they were manufactured by the same company. Distributors should know better! I returned one item and I hope to be refunded.
What our customers are saying:
"Just a note to let you know i recieved my cargo carrier for my 2008 Lincoln MKX. It arrived in a timely manner and all in order. The cargo carrier and light kit was a breeze to put together and performs very nicely. I will most definately use yall again and have sent others to visit your web site. Thanks....Randy"