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I used the video to install and having a lift and being a retired mechanic and shop owner, I found the video very detailed and easy to relate to the areas worked on excellent. The install went very well. I just finished this morning and have not towed yet so no pics.

Quick "free" ship (24 hours), easy install (once substrate work on vehicle completed, only takes 10 minutes), quality appears excellent. Still need "hitch up" restraint, safety cables and wiring harness.

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A very well made product, though way stronger than needed for a Smart Car, though it all went together problem free. It's barely visible on the vehicle which is great, as many are so ugly.

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Works great on our Mini Cooper S Connects with removeable pins, making connections to the RV quick and easy.

Besides great products and great prices, customer service is exactly that. Thanks guys for actually caring about your customers. 5 stars is not enough of a rating!

Very nice, i have used it 4 times flat towing my 89 Jeep Wrangler YJ over 1000 miles. Very happy and tows like there is nothing behind me, thanks for a fine product!!

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