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Product shipped without one of the locking pins which caused me to question the overall quality of the product. I contacted etrailer regarding the missing locking pin and explained that the product was worthless without it and was assured that it would be sent immediately. It was sent out the same day with USPS with a one-week expected delivery! Keep in mind the original order (which was very heavy) was here in a couple of days. Given the major inconvenience, etrailer couldn't spring for some expedited shipping! Sad!

We have used this tow hitch / bar for over 12 months now. We have travelled from the west coast to the east coast, to Canada and Mexico, 10's of thousands of Miles. So much that the connectors to the base plate are starting to wear with all of the turns. The tow bar is still in very good condition. We only have 1 issue which is it can get a bit tight if the car is on an angle, either up or down, left to right. But this was a known issue prior to purchase and its very minor. I would buy again! Great product for the cost.

Very nice product. Would have given it 5 stars if it had "Nylock" nuts for the bumper brackets. Installation of the bumper brackets took about an hour (not including the time at the hardware store buying Nylon lock nuts. Installation was on a ARB bull basher bumper on a 2001 Jeep Cherokee.

Couldn’t believe etrailer sent this 2nd day deliver for free but they did. Only reason I didn’t give it five stars is whoever pounded the two Hex nut, top lock flange, 1/2”-13, grade 5 nuts to make them into lock nuts pounded them to hard makin them impossible to tighten even half way, even with impact wrench. Barely got one back off and had to cut the other off. Replaced with a couple of nylocks, washers and blue locktite and all is good now. Not faulting etrailer any at all. This was on Curt. etrailer is excellent. Second time I’ve purchased from them and I’m sure it won’t be the last. Great people to do business with.