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I used the video to install and having a lift and being a retired mechanic and shop owner, I found the video very detailed and easy to relate to the areas worked on excellent. The install went very well. I just finished this morning and have not towed yet so no pics.

Our Geo Tracker towed perfectly, even through very rough road construction in the Los Angeles area. I hardly noticed the car behind my van. At highway speeds and passing semis the car never swayed or had any problems. I would recommend this towing your car. We have over 3 thousand miles on it so far.

A very well made product, though way stronger than needed for a Smart Car, though it all went together problem free. It's barely visible on the vehicle which is great, as many are so ugly.

Product shipped without one of the locking pins which caused me to question the overall quality of the product. I contacted etrailer regarding the missing locking pin and explained that the product was worthless without it and was assured that it would be sent immediately. It was sent out the same day with USPS with a one-week expected delivery! Keep in mind the original order (which was very heavy) was here in a couple of days. Given the major inconvenience, etrailer couldn't spring for some expedited shipping! Sad!

Besides great products and great prices, customer service is exactly that. Thanks guys for actually caring about your customers. 5 stars is not enough of a rating!

Couldn’t believe etrailer sent this 2nd day deliver for free but they did. Only reason I didn’t give it five stars is whoever pounded the two Hex nut, top lock flange, 1/2”-13, grade 5 nuts to make them into lock nuts pounded them to hard makin them impossible to tighten even half way, even with impact wrench. Barely got one back off and had to cut the other off. Replaced with a couple of nylocks, washers and blue locktite and all is good now. Not faulting etrailer any at all. This was on Curt. etrailer is excellent. Second time I’ve purchased from them and I’m sure it won’t be the last. Great people to do business with.