# 1
Convert-A-Ball Cushioned 5th-Wheel-to-Gooseneck Adapter w/ Offset - 12" to 16" Tall
Product itself is fantastic...however etrailer's rep misinformed me that it would work with our fifth wheel and when we got it, it did not. It was a very bad time too as we were moving into our fifth wheel and getting ready to move 2500 miles across the country. THANKFULLY the owner of Convertaball was willing to walk us through a fix, which worked. This was my first negative interaction with etrailer and the only time, so far, that I've been disappointed in them.
Awesome customer service. Way better than average shipping.
What our customers are saying:
"Your internet site is very well organized and easy to use...My order was shipped very promptly and included everything I ordered...All in all this was a simple procedure for what can be a complicated order. I would use your company again or recommend you to others. Your selection was broad and your prices fair."