# 1
SportRack Semi-Custom Roof Rack for Naked Roofs - Square Crossbars - Steel - 45-1/2" Long
This is more a review on the customer service experience. Racks were delivered on time but damaged. I emailed them and received a response almost immediatly. Sent pictures, they replied and shipped me new racks no questions asked. They also sent me a pre paid shipping label. By far the greatest customer service experience I've had. Racks were very easy and simple to install. Unfortunately I had to remove rain guards but they were broken anyway. What a great co to deal with. Will do business with them again and recommend them to anyone.
Sorry it took so long to respond, the box was staring at me for this weekends put together. Well things fit so, so. The extensions bars are to long to fit the rack on top of my car, totally unneeded hardware and I would like to return it for a refund. The feet of the rack are not flush with the roof line so I'll need to bend them to fit as flush as I can get them. I do notice a second hole on the feet but cannot use it because of a fixed rivet instead of something interchangeable to make a more fitting angle for the foot to my roof, still some bending needed. The cross bars look like they have been returned before as there are burrs where clamps were tightened down way too hard previously. All in all, I can make it fit if it doesn't void any warranty but would rather return everything if it does.
What our customers are saying:
"In these days of customer "no service" I am usually disapointed when doing business with people I don't know. It was refreshing doing business with you. I'm impressed!"