# 1
24x60 etrailer Cargo Carrier for 2" Hitches - Steel - Tilting - Folding - 500 lbs
We used it for the first time this weekend. Two 300 mile trips and no problems. No rattles. Very quiet.
Super disappointed in this etrailer purchase. The product came in a large box that was fully intact and not damaged. The actual cargo basket was meticulously wrapped and appeared to be brand new as expected. The other components however, like the arm, were in boxes that were smashed, old, worn, and had multiple layers of old tape. The arm itself was scratched and banged up, even rusty in spots. Clearly it was used or had been a returned item. If I wanted a dented, gouged,and rusty Cargo Carrier I would have purchased one used, for half the price. This is not the quality I expect from etrailer.. I have purchased many racks and other items from this company and usually the quality is outstanding. This time they dropped the ball. I have since read other reviews and it is apparent that this is not an isolated incident. I'd have sent it back if it wasn't so damn heavy and awkward to lug around.
What our customers are saying:
"Hey I just wanted to thank you guys for your excellent service from ordering, delivery, answering questions, and helpful honest suggestions. My wife and I ordered a cargo carrier at the last minute and were nervous as to wether we would have it for our trip. You guys said it would be here and it was, days before expected. I wish all companies held their promises as yours apparently does.You just made our vacation that much easier and pleasant with your excellent product!! Sincere thanks, John and Janet"