# 1
CIPA Custom Towing Mirrors - Slip On - Driver Side and Passenger Side
I was hoping to fill out a review of my recent interaction with eTrailer but cannot update a previous review or add a new one. I had an issue with some towing mirror extensions that I purchased where one of the mirrors shattered very very easily. Dena contacted me and offered a replacement and subsequently had the new items shipped very quickly. Just want to say thanks to Dena for her awesome customer service and kindness. You rock!
Ordered replacement trailer mirrors. Exactly the same as what I had. Arrived in a timely manner.
# 2
CIPA Universal Fit Dual-View Towing Mirror - Clip-On
Pros: Very easy to install. Will fit on almost anything. Cons: Bit of a challenge to adjust the in/out tilt on fixed mirror housings. Would like a little more height, but it's OK. This is a good solution for the casual user like me. Installation is painless. If you need more control over height or tilt, this is not for you.
I bought the trailer mirrors for my Jeep Grand Cherokee to pull my pull behind trailer. See pictures. The mirrors attach easily and securely and shake very little when driving. I need them mostly when backing up and I can see where the trailer tires are going. The mirrors do not adjust easily but when you do they stay in place. What I especially like is the size of the mirrors and having two independent mirrors.
# 3
CIPA Custom Towing Mirror - Slip On - Driver Side
They are ok for what they are. Easy to install and remove. They do not show as much as I thought but enough since I dont have factory tow mirrors.
I ordered these mirrors for my car in Oct 2021 at which time the website indicated they would fit my car. I only need them for towing during the summer so did not even open the boxes until this week, April 2022. Imagine my surprise to find out that the mirrors do NOT fit my car. I immediately sent an e-mail requesting process to return and exchange for mirrors that would fit. Today I received a response stating sorry they don't fit but our returns policy is 60 days and I was outside of that time. I should try selling them locally! I could understand if the mirrors were no longer carried by etrailer but they are still in stock. And I'm not asking for a refund but an exchange. Very disappointed in this company!
What our customers are saying:
"Very helpful/friendly Customer Service. Competitive Pricing. Shipping was Fast."