Most Popular 11 Inch Fore/Aft Travel for 2007 Toyota Tundra

I give etrailer 1 star I would like to give them no stars (less than poor) for this transaction. I received this hitch Thursday 2/10/2022 the box was in a very tattered condition. I opened the box on the next day Friday 2/11/2022 it appeared that the box did not contain all of the pieces for the hitch, looking at the box it showed that there should have been 2 boxes, I received box 1 of 2. I called and spoke with someone at etrailer they informed me that UPS had damaged the second box in shipping, and that they had returned box 2 of 2 to etrailer. I was never informed by UPS or etrailer of what had taken place. I never received any notification that the first box had been delivered. The only correspondence that I have received was an email from Carol C informing me that she was notified that my order had been delivered, she also sent me this link for me to write a review. I have been told by the person that I had spoken to that my missing parts to my hitch would be shipped. It is now 2/14 I still have not received any notification of my parts being shipped, or when I will receive them.

Product arrived as scheduled, boxes were in great shape considering the contents. Installation was straight forward. Around 4 hours to complete due to difficulties of the Toyota chassis. All said and done. I am very pleased with the product and Etrailer. Will order from them again without hesitation. Look forward to towing soon..