Troubleshooting A Non-Working Jensen JTV3217DC RV TV

Updated 12/04/2023 | Published 12/02/2023

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Question:

I have a Jensen TV in my trailer that has stopped working. Even though the trailer is almost five years old, we have only been using it and the TV for about two years. Is the TV still on warrenty? The model # is: JTV3217DC. Serial #: BO617XQCNO1599. I am hoping you can help me, as I cannot afford to purchase another one. Is the TV supposed to work for more than only two years? I am looking forward to your response. Thank you.

asked by: Dean D

Expert Reply:

You would need to check your warranty paperwork with the trailer dealership/manufacturer to determine if your tv is still under warranty. If the tv isn't turning on then I would unplug it from the outlet and check it with a multimeter # PT89ZR to see if the outlet has enough voltage to properly power the tv. If you have no power then you probably have a blown fuse. You can also try plugging the tv into another outlet that you know works to rule out the outlet being the issue.

expert reply by: Kevin C