I just wanted to let you know how pleased I was with my new hitch. I received the Hidden Hitch for my Dodge Grand Caravan. Installation was easy with the detailed instructions. Although, doing by myself took a little longer than the 50 min it said it would. I would recommend to others doing by themselves to place the jack under the hitch to help hold it in place while tightening the bolts in place. Having grown up in St. Charles, MO, I know you guys have a great location for fast delivery throughout the country. Thanks again for the quick delivery and excellent webpage.