Problem Re-Setting Edge Products Performance Tuner # EP30301
Published 10/17/2014
Question:
I have a 02 cummins 24v edge box stuck on highest stage help I need it fix and I want it out but I didnt think you can unplug it with it stuck on stage 5. Help please
asked by: Houston
Expert Reply:
A performance tuner like the Edge # EP30301 that fits your 2002 Ram with Cummins diesel will store your stock engine tune in its internal memory while the alternate tune is installed in your truck's computer. It is possible to remove the tuner from the vehicle while the alternate tune is in place but it must be re-installed to allow you to make any changes and to restore the stock settings.
I reviewed your problem with my technical contact at Edge Products. He advised that in cases like yours it is easier for you to work with them directly. The will need the model number of your tuner (30301) and also the serial number from the sticker on it. These details will help them determine the exact generation of your tuner so that they can give you guidance over the phone, or the instructions you'll need to handle its return to them for service. Their phone number is provided below.
