Troubleshooting Hopkins VueSMART RV Backup Camera that Won't Stay Connected to Phone
Updated 08/12/2021 | Published 08/05/2021
Question:
I have a Sonic 200vml 23 feet that I tow with a ram 1500 quad cab and I can not keep a connection to the camera.
asked by: Paul H
Expert Reply:
Where is the camera positioned on the rear of the camper?
According to the folks at Hopkins, the # HM34FR trailer back up camera works best when the camera/antenna is placed at the top of the camper's back wall so that the antenna extends just a bit over the height of the roof. This maximizes the range of the camera.
The camera has a 50 foot range when unobstructed, but the camper can prevent communication between the camera and your phone. Raising the camera would be your best bet, as you can see in the linked installation video..
Product Page this Question was Asked From
VueSMART RV and Trailer Backup Camera - Wireless - Universal Mount - 152-Degree View
- Backup Camera
- Camera Systems
- Third Brake Light Mount
- Wireless
- Wide View
- Smartphone Monitor
- Towing Visibility
- Hopkins
more information >
Featured Help Information
Instructions
Miscellaneous Media
Continue Researching
- Q&A: Troubleshooting Hopkins VueSMART RV and Trailer Backup Camera HM34FR Not Turning On When In Reverse
- Q&A: Troubleshooting Hopkins Backup Camera that Does not Turn On When Put in Reverse
- Shop: Redarc MC4 Connector Kit for Solar Panels
- Q&A: Recommended Trailer Hitch For A 2005 Toyota Tacoma
- Q&A: Can I Use a 6-Ton Jack to Change the Tire on a 16,000 lbs Motorhome?
- Article: How to Measure for Trailer Hitch Drop
- Q&A: Can Progressive Dynamics 9300 Series RV Converter Charger Be Mounted Vertically
- Q&A: Does Light of VueSMART RV and Trailer Backup Camera Stay On All the Time
- Q&A: Bottle Jack for 2025 Tesla Cybertruck
- Article: REDARC Tow-Pro Liberty vs Tow-Pro Elite
- Article: 30-Amp and 50-Amp RV Service: What's the Difference?
- Article: 5 Things to Know About Weight Distribution Hitches
- Article: Brake Controller Installation: Starting from Scratch
- Article: Brake Controller 7- and 4-Way Installation Kit (ETBC7)
- Article: How to Measure for Travel Trailer and Fifth Wheel Steps