Blue Screen on Hopkins Smart Hitch Backup Camera # HM50002
Published 09/06/2018
Question:
the camera comes on but is blue. The picture doesnt show. check all connections and the unit is less than 2years old. No sound but the volume shows on the bottom and the on line system. but no sound or picture.
asked by: Ronald D
Expert Reply:
Since the display on the Hopkins Smart Hitch Backup Camera # HM50002 comes on that indicates that it is getting power. The blue screen though means that it is not receiving a signal from the camera. That could be the camera itself or the wiring from the camera to the monitor.
The only way to know is to inspect the wiring and fix any pinched or damaged wires. If you still have problems then there is something wrong with the camera part and the whole unit will need to be replaced. The camera is not available by itself.
