Bestop Powerboard Running Boards Not Working After Battery Removal

Updated 09/09/2024 | Published 09/27/2017

Question:

2011 F-250 Crew cab. The board will no longer open when the rear driver door is opened. Still opens when the front door is opened. I thought it was probably the battery, but just replaced, and still does not open. Any suggestions what the problem might be? Checked all the wires and all good.

asked by: TIM H

Expert Reply:

Its sounds to me like the sensors on the Bestop PowerBoard NX Motorized Running Boards part # B7563415 need to be reset. Every time a battery is removed or replaced in one of the sensors, the system will need to be reset.

Each sensor is powered by a CR2450 3 volt battery. In order to reset the sensors you will want to follow the steps bellow:

1) Remove the PowerBoard® wire harness fuse that is next to the car battery.

2) Remove the two screws and the cover plate on the sensor. Slide out the circuit board and note the orientation of the board. Replace the battery and slide the board back into the housing with its original orientation. Leave the vehicle door or doors open.

3) Reinstall the PowerBoard® fuse and wait 30 seconds. The sensor is reprogramming its address during this time.

4) Shut the door(s). Open and close the doors(s) to check for normal operation. If opening a door fails to operate the PowerBoard, open the appropriate door and remove the PowerBoard® fuse. Wait 30 seconds and the reprogramming will repeat. Reinstall the fuse and check for normal operation.

After these steps have been completed and the running board is still not working with the drivers side rear door, please let me know and I will be able to provide additional troubleshooting options for you.

expert reply by: Conner L