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Can Key of SportRack Horizon Rooftop Cargo Box # SR7011 be Locked in It

Question:

I just received my new SR7011, and as I unpacked it I realized that all the mounting-hardware including keys appear to be locked into the box. How do I get it opened?

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Expert Reply:

That shouldn't be possible. The key of the SportRack Horizon Rooftop Cargo Box # SR7011 is designed to only be able to be removed when the box is closed and locked. This prevents you from being able to accidentally lock the keys in the box.

Most likely the box is unlocked or the key is located elsewhere in the shipping materials.

expert reply by:
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Jameson C

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