Advent Air Low Profile RV Air Conditioner - 13,500 Btu - Black

The first part of this review is for etrailer. Fantastic customer service as usual. The unit was back ordered when i placed my order and they kept me updated the whole time, and it actually arrived earlier than expected. Unfortunately I received the unit with a fan blade that was damaged during shipping. They sent me another unit immediately to resolve the issue. More companies need to be like etrailer.


As for the unit itself; I’m very impressed. I installed this on my high roof sprinter to replace the existing 12 volt unit since I needed something stronger. Install couldn’t be easier. It’s not terribly heavy, I carried it up the ladder by myself.

The soft start makes it possible to run off my 12v battery bank and 4000watt inverter with no issues. The 12v unit i replaced would take about an hour to get the whole van down to temperature, the advent unit takes maybe 5 minutes to cool the whole van off.

An absolute game changer for me. Very quiet inside, outside is a bit louder than the 12v unit but quieter than many 115v rv units I’ve seen.3189777

Just a advertised worked great,easy installation. Packed well, s9shipping wasn't particularly fast but very trackable.3180263

There were no instructions in the box. The unit itself looks good and I liked that the cover was well secured unlike the Dometic that’s it is replacing 12 screws versus 4.3154251

great fit. Loud at inital start-uo but quieted down after a few seconds, works great3173408

Excellent company to do business with! If you have a problem they are quick to respond.3166594

I've ordered items before and was pleased with the quality. But this time, I was AMAZED at the speed of shipping. I ordered on Wednesday and it arrived the NEXT DAY!!!! INCREDIBLE, Great Job guys!3147494

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Ordered a different unit, noticed the next morning that shipping had changed and unit was not gong to ship for another two months! I called the help line, the gentleman I spoke with was very helpful and found me this unit that would work and was in stock. Unit arrived a few days later, however the side was dented and the cover is broken. It is summer and we have camping plans this weekend so I installed unit anyhow, everything is working as designed, it cools my RV nicely and is much quieter than the original unit. Cover is still cracked, hoping to find who to call/email about getting a replacement shipped to me?3186001

So EASY it aughta’ be CHEESY!!! Unboxed AC Unit, noticed two dents in the unit but none of the parts looked damaged or inconsistent; So I decided not to call regarding minor damage, instead I decided to install it by using two ramps I made out of scrap wood. TIP: the wooden ramps made it so simple to install the unit with minimal effort and two people. This made it a breeze to put in and I really recommend using this tip when installing your unit… The New Advent AC Unit made is so simple to plug into the dometic. This unit is made for easy installation and almost a universal fit. Great Experience at this establishment and happy with their product and selection of RV and Trailer parts. I will definitely recommend to all my fellow RV’ers! Happy Shopping! Always remember… Keep your library card updated!??????1776083

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I purchased this 15,000 BTU unit with the direction from customer service. I was told that it was a replacement for my original Dometic AC on my 5th wheel and that it would mount and have identical wiring.
They were very helpful and correct. It was extremely easy to replace. The mounting bolts and wiring hook up were identical to my old unit. The hardest part was getting it on the roof of my camper which actually wasn’t that difficult. I put an old piece of carpet (upside down) on the roof to protect it. I used my tractor with a front loader to lift it as high as I could then just set it up on the roof.
Once I removed the diverter/trim from the inside ceiling there are 4 bolts holding the unit in place, one wiring plug and the freeze sensor attached to the evaporator. Once that was all done it just lifted off the roof. After cleaning the roof where the old unit set, I simply set the new unit on the same seal footprint. I went inside hook up the wire plug, located the freeze sensor and tightened the 4 bolts. Don’t tighten the bolts too tight, just enough to hold it tight and adequately compress the foam seal.
The overall size of the new unit is shorter and smaller than the Dometic.1763069

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Item arrived damaged by UPS. I contacted etrailer & they are sending a replacement. Very good customer service. As you can looks like the unit was thrown around during shipping.3151120

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Direct replacement for a 10 yr old Dometic. Four bolts and plug in one connector and the camper was cooling. No adaptors needed. I wasn’t sure of the quality or ability of the unit as it was less than half the price of the replacement Dometic, but so far I’m impressed. I set the T-stat to 68 and within an hour it got to set point during these 90+ degree days. I read a lot of reviews of these units being damaged and this one followed suit. It has a dent in the metal frame just as others have observed, but it didn’t affect the mounting of the unit or cover. There was no damage to the shipping box or packing foam. My guess it’s was a production issue. Time will tell on how long it last, but with proper filter maintenance and coil cleaning it should give many years of good service. It does include an 2 year limited warranty, just remember to fill out the paperwork for it to be valid. Only negative, it is made in China, but most things are these days.
Open Range Light 319RLS3179464

It literally took a half hour to install. I’m so happy that I did it myself and I would recommend it to anybody. Today is July 5 and it’s 106 outside here in AZ and I’m inside my trailer, nice and cool, excellent product.3170858

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AC works, however, the bottom half of the unit was bent, someone damaged (bent it) the bottom portion and must have put a new top cover on it and boxed the unit up. The box was in perfect shape.3151489

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Changed out dometic 13,500 BtU conditioner with 15,000 BTU with Advent Air. The fit was exactly the same dimensions with the same plug for thermostat and other controls. All I had to reconnect was the 115v electric. When started it took about 30 seconds for fan ramp up to full speed and then compressor kicked in. Two people took two hours. One person had previous experience. Should work well cooling a 30ft fifth wheel camper.3155303

So far so good, I ordered two of these to replace my existing units.
One unit arrived damaged, but is working OK.
They seem a little noiser than the Coleman Machs.
Working good so far.1770886

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We are very happy with our Etrailer purchase! We replaced our 13.5K BTU Dometic Brisk 2 with a comparable low-profile Advent unit. As we were not totally sure of which unit to purchase, we made a quick call into the call center to confirm compatibility. The call center was very friendly & helpful. We received our A/C unit in a timely manner with only 1 minor dent from the shipping process. This did not appear to compromise the unit's function, so we proceeded with the install. As many customers have noted previously, the hardest part of the installation was getting the unit onto the roof. Installing the provided start capacitor went smoothly and the unit fit our Coachmen Apex's measurements well. The plugs & wiring were compatible making the final change-over very easy. As noted in the unit's description, installation hardware is not included in the purchase but was not necessary, as our existing hardware fit precisely. Our new unit is better-looking & much more aerodynamic and compact. Best of all it is MUCH quieter & seems to cool very efficiently in our humid, Southern heat!! Etrailer saved us hundreds of dollars with this purchase, and we can't be more satisfied. Thank you Etrailer! :)
I included a photo of my husband's method of getting the unit onto the roof for your enjoyment.3142172

Upon what should have been a simple routine installation, three of the four mounting bolts which screw into chintzy riveted-on threads became difficult to screw in, which snapped the riveted thread from the unit, rendering it virtually uninstallable. Insult to injury was learning that e trailer does not stand behind this unit and punted to the manufacturer "warranty" which is a complicated process that involves removing the unit (need to cut the bolts on my case which would be very difficult without damaging the unit) and bringing the 100 lb air conditioner to an in-network dealer (while of course leaving your RV unusable with a hole in the roof) and waiting for them to fix it. Not sure who has time for that but it isn't me.3169507

As I write this review i have not installed the AC unit and cain’t comment on it, but would like to say that I am extremely pleased with the service provided by etrailer. The unit was damaged in shipping and etrailer.com was very helpful in resolving the issue and getting the part replaced in a very timely manner. I will without a doubt continue to do business with them for any future purchase.3173084

Delivery was quick - two days. The AC arrived undamaged. E trailer has plenty of great installation videos which made the process smooth and uneventful. Everything performs as promised. For some reason Advent air conditioners don't come with a hard start capacitor included and they were on back order virtually everywhere online. So the 2 week plus wait for that was a bit annoying, but by no means a game changer. Basically Advent us a great unit at a great price that was easy to install diy.3161907

Bought this to replace an older (2007) Coleman 8000 on our pop-up. Had a bit of a time installing this. Please, READ THE INSTRUCTIONS and LOOK AT THE PICTURES. I had the upper duct that mounts to the roof unit installed 180 degrees off.

The converter kit that you buy with this if you're replacing a Coleman, didn't fit my Coleman panel. It's made for newer units. After talking to etrailer and the manufacturer I found I had to purchase a new control panel for inside. Another $85.

Overall it wasn't a bad job once I figured out the upper duct and the control panel issues. Unit cools well. About the same noise level as the old Coleman. It is not as thick top to bottom as the Coleman was. Think it's a little lighter after picking up both! Real test of how it works will be the trip we're taking next month.3137550

When it was delivered, I didn’t open box because our RV is two hrs away. We got there today and opened box and naturally there was a dent on top left side, it mashed the top down on one side and pushed fan cover on fan- so we had to straighten that out so fan could run with no noise.3183405