I received my hitch and installed it in about a half hour. I have been towing this and that for almost 40 years. I've bought about every manafacturers product, and when one was not available, I've made some pretty nice ones myself. The Hidden Hitch that you sent me for my Honda Element was beautiful in its simplicity and design. assuming that it is going to do its job (that is: stay on the car, and not damage it) I send you my compliments! NICE JOB! Really good looking , nice and tight under the bumper, easiest install ever, very slick plastic cover for the receiver. You guys (and gals?) did a really good job...thanks!