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Quick and reliable shipping and was able to take to my mechanic to get it installed and it works perfectly with my bike rack!

This is a very solid product! I have used it for over a year now and love it! I have had up to 3 bikes on this without a problem and have traveled over 8 hours in the car one way with absolutely no issues. Many other bike racks like this one that I see on other cars look unstable this is not unstable in anyway. I did have to file some of the paint off of the rack to get it to fit in my 1 and 1/4" hitch but once that was done it has been perfect. I also bought the locking hitch bolt which is awesome too.

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etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.

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First off, thanks to Jason T. or "Troop". The exemplary customer service he provided is rare these days. Troop made several calls to the various manufacturers to ascertain which bike rack would afford me the most ground clearance as my new VW Golf sits low to the ground and my old bike rack frequently scraped the ground when I went up even a slight up hill grade. His efforts paid off as he found me the best bike rack for my car, the Swagman Trailhead 2 Bike Carrier. It sits up off the ground just high enough that it doesn't scrape on my driveway. It is also sturdy and holds my bikes securely. And, the delivery was amazingly fast. I had my rack in about 2 days! Note to Troop, see my Pittsburgh Pirates Logo on my bumper in the attached pictures? Pirate Fans persevere! The Bucco's will be coming after your Cardinals this year! Thanks again Troop!

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Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.

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Positive: The product is well thought out and works for a wide range of automotive vehicles. It comes with interesting dampers that i think work. Instructions seem to be translated from another language, but are quite good, accompanying pictures make installation straightforward. A test drive over speed bumps shows that the rack will support the bike for all travel needs. It can be disassembled , collapsed and stored in the trunk. Downside: The rack is made for the classic triangular shaped frame: horizontal cross bar, "male" bike. For bikes without the horizontal bar, mounting is a little less satisfactory. Such a bike can only be mounted on the outside mounts. Cannot use the damper on one side. Picture shows the mounting. as to a design solution, maybe brackets could be replaced with smaller profile, some adjustability? however, as it is, vibration control is good and adjustability with smaller profile would have vibration concerns.

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Works great for my 2019 Jeep Renegade. I adjusted it to be open a little more, so I could use my rear wiper. It also keep pressure off the rear spoiler.

When I started the search for a bike rack, I was so disappointed and upset to hear that I would need to install a hitch and spend even more money to buy another bike rack for my 2016 jeep renegade. I ordered this bike rack with a little hope but got a huge surprise! Not only is it super convenient and easy to install but I can fully use my trunk and not spend a ton of money!

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Seemingly well-constructed and supported bike rack. It fits my 2018 Toyota Camry SE just fine and I haven't had any issues with sway or even feeling my bike while driving. I've only carried one bike on it and have used it a limited number of times, so I cannot speak on durability and longevity. Although you shouldn't open your trunk while the rack is attached, I have been able to do so with no issue (without the bike attached).

While getting a bike rack for a sports car isn't ideal, I really wanted to transfer my bike with my own car instead of borrowing my friend's pickup truck. After hours of trying to find a bike rack that would be good for my 07 Mustang, I decided to give this one a try and I gotta say, it has been pretty good so far. It fits very well over the factory spoiler. One of my biggest concerns I was worried about when ordering a rack for my Mustang was ruining the paint, but the feet on the legs haven't left one scratch. I have used this to transfer my bike at freeway speeds (up to 80 mph) on car rides that typically last an hour and my bike was perfectly secure throughout each ride. For extra security, I wrapped both bike wheels with a ratchet strap so the wheels and pedals wouldn't shift in transit. So far, I am very pleased with this bike rack for the price and quality. I would highly recommend this if you want a rack that is affordable and durable.

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Draw-tite Sportframe Trailer Hitch Receiver Class I - 1-1/4 Swagman Trailhead 3 Bike Rack - Tilting The Draw-tite Sportframe class 1 trailer hitch and Swagman Trailhead 3 bike rack were ordered for a 2017 Honda Fit. The online order and shipping went just as expected. The trailer hitch and bike rack are very heavy duty. I recommend watching the trailer hitch install video before installing, whereas the video is very helpful. The bike rack has triangles that you can rotate to find the best fit for your bicycle's frame. The rubber straps are thick and secure the bicycles when you pull them tight. This bike rack will stay on the vehicle for 6 months each year. The tilt feature and folding arm feature are must haves for a smaller hatchback. I am pleased with this purchase, it appears to be good quality and good value.

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My previous bike rack was a hitch mounted Yakima. It was sturdy but not well suited for my low Subaru Impreza. It stuck out too far and hung too low so that I had to inch my way down the driveway or over speed bumps for fear of it bottoming out. A roof rack or a rear window mounted rack was not suitable since I wanted to be able to also carry two kayaks. First, I tried to modify my rack by shortening the part that sticks out of the hitch. I tried to saw off about 6 inches so it wouldn't stick out so far but the steel was much too hard. I ended up ruining several metal-cutting blades on my power saw before I gave up. I looked for other rack options. There weren't many out there. But eventually, I found something that met my needs. I purchased the "Swagman Trailhead 3 Bike Fold Down Bicycle Hitch Rack" in 2013 from eTrailer.com. The part that enters the hitch curves up to increase clearance from the ground. It is sturdy and sticks out far enough so I can still open my trunk hatch without having to lower the main vertical bar on the hitch (though I could if I wanted to). It isn't often I am really excited about a piece of gear but this hitch rack has made me worry-free when I transport my bicycle(s) via car. The only thing I don't like is that it is advertised as being a 3 bike carrier but it only fits 2 hybrid bikes. Maybe it will fit 3 skinny racing bikes but for the average rider, don't expect to fit on more than 2. But my experience is that is the case for all bicycle racks.

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Fits perfectly on our Lexus CT200h. Only on the old LS400, the side straps have to be fastened to the wheel arch edge, since the upper trunklid gap is to narrow for inserting the strap hooks. Mounting of two bikes is (with some routine) quickly done, and they stay safe even for longer and faster routes. For transporting three (mountain) bikes, though, the design doesn't seem big and robust enough. Nevertheless, the price-benefit-fun ratios are way better than reasonable.

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We are very pleased with the quality and ease of use for our like-new purchase. From the online shopping experience with etrailer.com through multiple outings already, this bike carrier more than meets our needs. Thank you!