# 1
Reese Elite Series Pop-In Ball Kit for Ford Super Duty and Nissan Titan XD Under-Bed Gooseneck Hitch
Unfortunately I'm not very happy with the service. I ordered a item from your website and it premised delivered on one date and I received it 4 days after that.. I needed on the date it was promised. I called the company and basically I was told, sorry. You can pay for it to be sent back.. So now it just sits in garage, cause I found another one at a trailer store, cause I was in need of it. Also, the box it came in was all torn up and taped together.
The hitch worked out perfectly, The chain pucks are a little small for some chain hooks, there rating is fine but to safety hooks for the rating of the fifth wheel would not fit in the holes, so I was forced to use hooks with the less rating, put 20000 miles on the ball and it was fine.
# 2
Reese Under-Bed Gooseneck Trailer Hitch w/ Custom Installation Kit
For the price of the product, packaging was terrible, product arrived with paint missing from several large areas due to shipping damage. Box was barely intact when it arrived. Also was missing one of the large grade 8 4.25” long bolts. So after a trip to the hardware store to replace the missing bolt and buy some paint to fix the damaged finish, got it installed pretty easy.
The Reese Under-Bed Gooseneck trailer hitch was exactly the same as the Ford product (which was not available at all when I made this purchase)! All of the bolt holes lined up perfectly with my F350 frame and was actually very easy to install. Please note: you will need a 250 ft-lbs torque wrench to properly tighten a few of the frame bolts! The product was shipped quickly and arrived as scheduled! I love E-trailer!
# 3
Elite Series Under-Bed Gooseneck Complete Hitch
I think this hitch is great, it was kind of hard to tighten the bolts that are for the chain hooks but after a year it has held up great and nothing is loose on it. I haul our 14k equipment trailer multiples times a week and a 22k gooseneck with our backhoe at least once every two weeks in between jobs. I also use it to move our 5th wheel with an attachment and it pulls really smooth. The only thing is the dust covers won’t stay on but it’s fine I just vacuum them.
I love it. Has worked flawlessly since being installed. Install directions were good with step by step instructions that were easy to follow. If there was any one thing I would knock, it would be the boxes were pretty well destroyed when it got delivered, but that is t necessarily etrailer’s doing. Nothing was missing and all parts were individually packaged. Solid, sturdy, well constructed. Highly recommend for anybody wanting to add a puck system/gooseneck ball to there HD GM truck.
# 4
Reese Elite Series Pop-In Ball Kit for Ram Under-Bed Gooseneck Hitch
I recently purchased a 2016 Ram 3500 with 5th wheel tow package already present on truck. I wanted an additional goose neck product and looked at various suppliers online and found etrailer products offered for sale. After to speaking with Heather who answered all my questions as well as reviewed feedback from customers I chose to go with the Reese gooseneck kit. I received the product within the shipping date provided to me and I went out to install it. It took me all of 3 mins to install with no issues. I did my best to remove, shake and couldn't get them to budge. It took me a total of 5 mins to remove the parts and storing them back under the rear seat. The parts fit perfect, look great as well as we're the cheapest price I could find. Their online video is all the install instructions you need! I will definitely use etrailer in the future. Thanks Heather!
Product took less than a minute to install on my 2015 Ram 3500. Would highly recommend this product for those who have the factory 5th wheel and gooseneck prep package from Ram in their truck.
What our customers are saying:
"Your internet site is very well organized and easy to use...My order was shipped very promptly and included everything I ordered...All in all this was a simple procedure for what can be a complicated order. I would use your company again or recommend you to others. Your selection was broad and your prices fair."