Most Popular Locks Not Included for Acura TL

Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.

Click to Enlarge

Positive: The product is well thought out and works for a wide range of automotive vehicles. It comes with interesting dampers that i think work. Instructions seem to be translated from another language, but are quite good, accompanying pictures make installation straightforward. A test drive over speed bumps shows that the rack will support the bike for all travel needs. It can be disassembled , collapsed and stored in the trunk. Downside: The rack is made for the classic triangular shaped frame: horizontal cross bar, "male" bike. For bikes without the horizontal bar, mounting is a little less satisfactory. Such a bike can only be mounted on the outside mounts. Cannot use the damper on one side. Picture shows the mounting. as to a design solution, maybe brackets could be replaced with smaller profile, some adjustability? however, as it is, vibration control is good and adjustability with smaller profile would have vibration concerns.

Click to Enlarge

etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.

Click to Enlarge

First off, thanks to Jason T. or "Troop". The exemplary customer service he provided is rare these days. Troop made several calls to the various manufacturers to ascertain which bike rack would afford me the most ground clearance as my new VW Golf sits low to the ground and my old bike rack frequently scraped the ground when I went up even a slight up hill grade. His efforts paid off as he found me the best bike rack for my car, the Swagman Trailhead 2 Bike Carrier. It sits up off the ground just high enough that it doesn't scrape on my driveway. It is also sturdy and holds my bikes securely. And, the delivery was amazingly fast. I had my rack in about 2 days! Note to Troop, see my Pittsburgh Pirates Logo on my bumper in the attached pictures? Pirate Fans persevere! The Bucco's will be coming after your Cardinals this year! Thanks again Troop!

Click to Enlarge

Click to Enlarge

Click to Enlarge

Fits perfectly on our Lexus CT200h. Only on the old LS400, the side straps have to be fastened to the wheel arch edge, since the upper trunklid gap is to narrow for inserting the strap hooks. Mounting of two bikes is (with some routine) quickly done, and they stay safe even for longer and faster routes. For transporting three (mountain) bikes, though, the design doesn't seem big and robust enough. Nevertheless, the price-benefit-fun ratios are way better than reasonable.

Click to Enlarge

We are very pleased with the quality and ease of use for our like-new purchase. From the online shopping experience with etrailer.com through multiple outings already, this bike carrier more than meets our needs. Thank you!

The good: I like the way the bikes are held in and the ability to add the upright adapters to the bike frame holders. The straps are quality too. For a jeep with a spare tire, this is the perfect length to clear it. This rack is 5 stars from the bike holders to the base of it. The bad: the 2"receiver adapter and bolt are insufficient. I wish they made this in a solid 2" hitch. The entire setup is held into the receiver by a very short bolt. It only goes about half way into the receiver tube. So your hitch is only "secured" on one side. A hitch pin or bolt should go through the receiver tube completely imo so it can be secured on the other end with a retaining clip or nut. Because this only goes in the one side, the entire weight of the rack plus bikes are held tight to one side of the receiver by the undersized bolt and washer. A few bumps down the road and that bolt loosens. Now instead of distibuting the weight of the rack and bikes on the receiver and post, it's completely up to the bolt to keep you from losing the rack. The bolt threads get damaged too. I took this down a dirt road and nearly lost everything. I had to buy my own bolt with hd fender washers and lock washers to correct this. Thule should've provided this from the start. The current short bolt design where only one side of the receiver secures the rack is unacceptable. This rack is 1 star at best for the connection to the receiver.

Click to Enlarge

Hitch pin broke before I got it. Looks like a poor design for the locking pin, they might want to consider a different design. I got a 3/8 shear pin from Home Depot to replace and it works great. Bike rack is great!

Click to Enlarge

I was looking for a light weight bike rack for my 2015 Honda Accord. Your videos stated that the Kuat Beta was light and easy to install. You were right. I opened the box, read the instructions, and had it installed in about 10 minutes. I don't use a rack lock. It is so easy to pop on and off the hitch that I keep the rack in my car trunk.

Click to Enlarge

We've been using this bike rack with a 1.25" Draw-Tite receiver hitch (also purchased from etrailer) on a 2012 Prius C for a month with no problems. As shown on the pictures, it fits two bikes very well, even one with a baby carrier. I chose this model based on recommendations from etrailer that it can be easily detached from the car without tools. True to their word, it is very easily detachable from the hitch and folds up nicely to fit in your garage/closet/storage area. Basically, it uses a hand tightened ball bearing mechanism to secure itself into the hitch receiver, and then uses a 3/8" hand locked pin as a safety device. You can install and de-install this rack in just a few minutes. During driving, there is little noticeable vibration from this rack, even on rougher roads or speed bumps. The only downside is that the holes on the receiver hitch do not align perfectly with the holes on the bike rack (see picture). I believe a few other reviewers also noted this issue. There is enough room to fit the safety pin, but not quite enough to fit a 1/2" hitch lock. I called Kuat to ask them about this and the rep told me that not all hitches will line up with this rack. Kuat, coincidentally(?), sells a hitch lock that is also 3/8" (same size as the safety pin) and still fits.

Click to Enlarge

Click to Enlarge

Click to Enlarge