Most Popular Thule for 2009 Dodge Caliber

Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.

Click to Enlarge

Positive: The product is well thought out and works for a wide range of automotive vehicles. It comes with interesting dampers that i think work. Instructions seem to be translated from another language, but are quite good, accompanying pictures make installation straightforward. A test drive over speed bumps shows that the rack will support the bike for all travel needs. It can be disassembled , collapsed and stored in the trunk. Downside: The rack is made for the classic triangular shaped frame: horizontal cross bar, "male" bike. For bikes without the horizontal bar, mounting is a little less satisfactory. Such a bike can only be mounted on the outside mounts. Cannot use the damper on one side. Picture shows the mounting. as to a design solution, maybe brackets could be replaced with smaller profile, some adjustability? however, as it is, vibration control is good and adjustability with smaller profile would have vibration concerns.

Click to Enlarge

Fits perfectly on our Lexus CT200h. Only on the old LS400, the side straps have to be fastened to the wheel arch edge, since the upper trunklid gap is to narrow for inserting the strap hooks. Mounting of two bikes is (with some routine) quickly done, and they stay safe even for longer and faster routes. For transporting three (mountain) bikes, though, the design doesn't seem big and robust enough. Nevertheless, the price-benefit-fun ratios are way better than reasonable.

Click to Enlarge

We are very pleased with the quality and ease of use for our like-new purchase. From the online shopping experience with etrailer.com through multiple outings already, this bike carrier more than meets our needs. Thank you!

Best bike rack ever

Exactly as advertised, transported 2 Trek bikes on on the back of my 2016 Toyota Avalon without issue - travelling from Boston MA to Green Bay WI. Outstanding price buying this item as open-box. etrailer's website is the best I could find on the web with name brand racks, automated compatibility vehicle check, and they they shipped overnight.

The delivery was quicker than I expected, but apparently the item was not checked before shipping. There was a key strap missing. I called customer service and they said they would send me a replacement part. If that goes well, I would move my rating to four stars from two.