# 1
Thule Passage Trunk Bike Rack for 2 Bikes - Hanging Style
I purchased this for my son to be able to transport his bicycle to and from college with his Ford Taurus sedan. It was just what we needed and provided safe and durable transport. This email is in response to etrailer's follow-up one year after purchase. I really appreciate the concern their customer support puts forth in making sure the customer is pleased and well cared for. I would highly recommend this product!
Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.
# 2
Thule Passage 3 Bike Carrier - Trunk Mount
I purchased this for my son to be able to transport his bicycle to and from college with his Ford Taurus sedan. It was just what we needed and provided safe and durable transport. This email is in response to etrailer's follow-up one year after purchase. I really appreciate the concern their customer support puts forth in making sure the customer is pleased and well cared for. I would highly recommend this product!
Fits perfectly on our Lexus CT200h. Only on the old LS400, the side straps have to be fastened to the wheel arch edge, since the upper trunklid gap is to narrow for inserting the strap hooks. Mounting of two bikes is (with some routine) quickly done, and they stay safe even for longer and faster routes. For transporting three (mountain) bikes, though, the design doesn't seem big and robust enough. Nevertheless, the price-benefit-fun ratios are way better than reasonable.
# 3
Thule Gateway Pro 2 Bike Rack - Trunk Mount - Adjustable Arms
Exactly as advertised, transported 2 Trek bikes on on the back of my 2016 Toyota Avalon without issue - travelling from Boston MA to Green Bay WI. Outstanding price buying this item as open-box. etrailer's website is the best I could find on the web with name brand racks, automated compatibility vehicle check, and they they shipped overnight.
The delivery was quicker than I expected, but apparently the item was not checked before shipping. There was a key strap missing. I called customer service and they said they would send me a replacement part. If that goes well, I would move my rating to four stars from two.
# 4
Thule OutWay Platform Trunk Bike Rack for 2 Bikes - Adjustable Trays
Originally I was looking to put a hitch on my 2021 jeep renegade sport for a hitch mount bike rack, after seeing that I would either have to remove seam sealer and drill holes in my rear subframe (this is not a good option living in the rust belt), or remove my entire back bumper off and cut holes in it for the factory style hitch, and still have a rack that is illegal and blocks my license plate/brake lights turn signals I decided to look at different options. A roof rack is a little too high to lift a bike on comfortably. This thule outway platform 2 takes about 10 minutes to install correctly, and is solid and holds the bike securely, and the rack locks to the vehicle, and also the bikes lock to the rack no extra purchases required (comes with 2 keys and plastic spoiler supports). I have driven 80mph over potholes and bumps, also on extreme hills and has held securely.
Great product. Packaging came damaged but product looked ok.
What our customers are saying:
"Easy place to shop. Fast delivery and great products. Very happy with my purchase."